Customer Service Advisor
Do you have a passion for customer service?
Is putting your customers’ needs at the heart of everything that you do?
Are you looking for a new and exciting role?
If so, this could be a fantastic opportunity for you.
Permanent Role
Hours: 38.75 hours per week. You’ll need to be fully flexible between 8am and 8pm on Monday to Saturdays, and between 10am and 4pm on Sunday
Working pattern: Hybrid (2/3 day split) - the flexibility to work from home and learn from colleagues in the office
£24,180pa + Bonus & Incentivised Performance Bonus
Proud to be a Top Employer 2024, our client is part of a global bank, providing simple and straightforward consumer finance solutions, working with many well-known retailers and brands, to help their customer finance their purchases responsibly.
As a Customer Service Advisor you will:
* Be the first point of contact for customers via phone and email
* Update internal systems
* Ensure that interactions with customers provide the best experience possible
* You’ll need to empathise and engage with customers, building rapport and providing a solution to ensure that interactions with customers provide the best experience possible
In return our client will offer the successful Customer Service Advisor:
* 28 days annual leave inclusive of bank holidays (plus an additional day every year up to 5 years of service)
* Opportunity to buy additional annual leave
* The opportunity to earn a monthly bonus
* A range of benefits which you can choose from to suit your personal needs ranging from travel, gym discounts, restaurant cards to various health care products
* Regular incentives and rewards
* Continuous training and development
Apply now to hear more!