Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
Job Purpose

Provide assistance to the Data Protection Officer (DPO) and Deputy Data Protection Officer in mitigating the occurrence of data protection/privacy breaches and maintaining company compliance with data protection/privacy regulations and guidance. Working under the overall direction of the Head of Privacy and Data Protection, and as a member of the Risk and Compliance team provides cover and support, where necessary, for others in the wider team.
Key Accountabilities
- Working with the Risk and Compliance team, provide accurate and timely advice, guidance and training to the business on data protection and privacy related matters to ensure the business follows the appropriate regulations, internal policies and standards.
- Lead the review of internal policies, guidance, and promotional literature, in relation to any necessary references to data protection and privacy, to ensure compliance with UK legislation/regulation and group-wide standards is maintained.
- Provide advice on, and where appropriate lead the drafting of responses to Subject Access Requests under the Data Protection Act, liaising with the Information Commissioner’s Office (ICO) in relation to data privacy complaints as necessary.
- Review privacy breaches and incident reports. Advise and support Privacy Representative’s (i.e. nominated individuals within the business and designated Risk & Compliance Specialists or Business Partners) investigations and resolution of privacy breaches, both within and outside our business to ensure the business minimises such events.
- Monitor developments in relation to forthcoming European Data Protection regulation and provide advice on actions to assist implementation planning.
- Produce and analyse data privacy related management information, ensuring data privacy incidents and near misses are recorded in the Governance, Risk and Compliance (GRC) framework.
- Cross train in compliance MI requirements and other relevant administration tasks to provide cover for other analysts within the wider Risk and Compliance team.

Desired Knowledge / Experience / Skills


• Extensive knowledge of current and forthcoming regulatory requirements in relation to Data Protection (including the FCA Handbook and ICO Guidance).
• A proven track record in data protection oversight.
• A good understanding of different data protection governance models and controls, with particular reference to the financial sector.
• Maintain effective working relationships with colleagues, ability and confidence to engage with colleagues throughout the business and at all management levels.
• Excellent report writing skills.
• Excellent oral communication that can adapt to the audience.
• Good attention to detail.

Qualifications:
Have or currently studying for a financial services or regulatory qualification
GCSE Maths and English essential


Benefits of working at Canada Life
We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that’s regularly reviewed. As a Canada Life UK colleague, you’ll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.
How we work at Canada Life
Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.
We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That’s why we offer a range of training, flexible working and opportunities to grow and develop.
Diversity and inclusion
Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we’re making in DEI, and we continue for it to be a significant focus.
"At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK
We appreciate that everyone has different work and life responsibilities. We’re happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.