�? Exciting Opportunity: Service Design and Transition Manager �?

Are you an experienced Service Design and Transition Manager looking for a new challenge? Our client, a leading organisation in the financial services industry, is seeking a talented individual to join their team on a contractual basis for a period of 12 months.

?? The Role ??

As the Service Design and Transition Manager, you will play a vital role in ensuring the successful delivery of services to our client’s customers. You will be responsible for designing, implementing, and transitioning services from development to operational teams. Your focus will be on ensuring smooth transitions and exceptional service delivery in line with customer expectations.

? Key Responsibilities ?

Collaborate with cross-functional teams to design and implement efficient service solutions
Drive the transition of services from development to operational teams, ensuring minimal disruption
Develop and maintain service transition plans, including timelines and resource allocation
Identify and mitigate risks, ensuring effective contingency plans are in place
Monitor service performance, identify areas for improvement, and implement effective strategies
Collaborate with stakeholders to gather requirements and ensure a seamless transition process
Provide guidance and support to the service delivery team, ensuring high-quality customer service
Stay updated on industry best practises and trends to drive continuous improvement

�? Requirements �?

Proven experience in service design and transition within the financial services field
Strong knowledge of service management frameworks such as ITIL
Excellent project management skills, with the ability to manage multiple projects simultaneously
Exceptional communication and stakeholder management skills
Strong analytical and problem-solving abilities
Ability to work independently and collaboratively within a team

?? What’s on Offer ??

Competitive daily rate ranging from £600 to £650 (inside IR35 via umbrella)
Remote working options to support work-life balance (UK based)
12-month contract with the potential for extension

?? How to Apply ??

If you are a highly motivated Service Design and Transition Manager seeking a new challenge, we would love to hear from you! To apply, please send your resume and a brief cover letter outlining your relevant experience and how you would contribute to our client’s team.

?? Please note that only shortlisted candidates will be contacted.

Join our client’s team today and make a significant impact on their service delivery! ?

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.