Primary Details


Time Type: Full time Worker Type: Employee Personal Assistant

Chelmsford/Leeds - Hybrid

The opportunity

QBE Europe are excited to be recruiting a Personal Assistant to support our Head of Core Claims and Head of Performance within our Claims Division. This role will be joining a fast paced department based in Leeds or Chelmsford and will give you the opportunity to work with numerous Senior Leaders and give you the opportunity to be involved in various projects. This is a great chance for someone who is looking to expand their PA career within a regulated industry.
With hybrid office working arrangements and a generous benefits package including 30 days holiday, you will be part of a supportive and diverse company. We’re the down-to-earth, international insurer that is neither too big nor small, so you can make a real impact!
Your new role

* Maintain diaries and contacts to ensure best use of time in line with working priorities.

* Organise internal and external meetings, book venues and meeting rooms, plan for equipment and catering and ensure invitations and notes are distributed in a timely fashion.

* Organise travel itineraries for members of the team, including provision of travel and accommodation, and maintaining expenses management.

* Undertake general secretarial duties to include compiling minutes, correspondence, report completion, spreadsheets, presentations, meeting agendas,to ensure information is presented in the most effective and timely manner.

* Support the wider Senior Leadership team with diary management, meeting bookings and overall secretarial duties when required

* Travel between our UK offices will be required on an adhoc basis

About you

* You will have strong diary management and communication skills with experience in working with Senior Leadership

* Strong understanding of Microsoft applications, with the ability to pick up other system

* Extremely organised with the ability to prioritise and reprioritise workload

* Experienced in minute taking and producing meeting packs

* Experience in developing strong relationships with key senior stakeholders both internally and externally

* Experience of working in an Insurance/Claims environment would be desirable but not essential.

Why QBE? At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people.
Everything we do is underpinned by our QBE DNA - because we know it’s not just what we do that matters, it’s how we do it that makes the difference.  In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.
At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today’s workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (https://careers/flex-qbe/).
#LI-Hybrid

Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include; 
5-star Diversity, Equity and inclusion (DEI) awards, 2023 Winner -
Insurance Business Canada
Employer of the Year 2022
Winner
– Insurance Insider
British Claims Awards 2022 Winner
- InsurTech Award 
Insurance Times Claims Excellence Awards 2022 Winner -
Claims Product Solution of the Year 
Working Families Best Practice Awards 2021
Finalist for: Best COVID-19 Response  
Insurance Post British Insurance Awards 2022
Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year 
We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent
Inclusion of Diversity

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.
We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. 
ESG & Sustainability

At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future.  Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce and partnering for growth through innovative, sustainable and impactful solutions. For further information regarding QBE’s sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative ’Premiums4Good’, please visit our Sustainability homepage and read our latest Sustainability Report (Link).