Right Now Group are working with an International Freight Forwarder based at LHR and BHX who are looking to bring aboard a new Account Manager within their Automotive department.

Responsibilities:
* Lead customer weekly/monthly meetings/calls as well as business/KPIs reviews
* Develop and maintain account development plan for each account identifying current share of business and additional opportunities
* Provide market intelligence and updates on an ongoing basis
* Review current and potential future system integration opportunities
* Troubleshoot and resolve customer complaints including future corrective action
* Work closely with the pricing and procurement teams on quotations and tender responses
* Focus on building relationships with selected customers
* Support collection process ensuring customers pay in accordance with agreed credit terms
* Ensure new customers or lanes are implemented correctly in conjunction with the onboarding team
* Support marketing campaigns and customer entertainment
* Work as part of a team sharing knowledge and experience proactively

Experience Required:
* A minimum of 3 years work experience in account management
* A minimum of 3 years work experience in sales
* A background in freight forwarding
* A bachelors degree is preferred
* Excellent written and verbal communication skills
* Strong commercial acumen

Salary: Up to £75,000
Location: Birmingham
Shift: Mon-Fri 8.30am-5pm

ALL RELEVANT CANDIDATES WILL BE CONTACTED WITHIN 24 HOURS.