Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.
You will support the Head of Technical and Senior Category Technologist to drive the quality and technical agenda within the business aligned to the 3-year plan and global product strategy. You will ensure that H&B is at the forefront of any technological processes which will support launching pioneering new products.  You will ensure H&B has robust and agile processes of continuous monitoring of product quality, safety, and ethics.
At present we are undergoing total business transformation and Holland & Barrett Own label development is a key element to this. The vision for the business is to become the trusted partner for over 100 million people globally, to achieve their personal health and wellness goals.
Holland & Barrett are undergoing total business transformation and Holland & Barrett Own label development is a key element to this. The vision for the business is to become the trusted partner for over 100 million people globally, to achieve their personal health and wellness goals
The Role
Key Responsibilities:
Supplier Management:
* New supplier assessment and approval against H&B safety, quality, sustainability, ethical sourcing, and product integrity standards
* Specification and Quality Contract approvals
* Attend product trials and first productions to support new product launches
* Management of suppliers to improve product safety, quality and drive continuous improvement
* Identification and continuous review of the appropriate testing regiments for H&B own label products underpin product safety, quality, efficacy, and any claims made on products
* Management of product monitoring plan for the category to ensure consistent product safety and quality
* Identify opportunities and initiatives to drive continuous improvement within the supply base
* Providing technical insight to the business regarding the supply base and their capabilities
Product Management:
* Support the product development team for NPD / EPD with technical and quality activities.
* Acting as technical expert in terms of processes, suppliers, and new technological capabilities to support category transformation
* Meet product complaint reduction targets by working with the suppliers on root cause analysis and prevention on and off site
* Work with suppliers and internal stakeholders on quality issues for existing and new products
Internal Collaboration:
* Build strong relationships and role model collaboration with cross-functional teams to ensure alignment on regulatory requirements and product compliance.
* Work as part of regular quality review meetings in order to drive product quality improvements and compliance
* Stay abreast of evolving regulatory trends, guidelines, and best practices to drive proactive compliance to all relevant regulations and accreditation standards
Location: We are a fully hybrid organisation with bases in London, Nuneaton, and Burton.  1 day in the Nuneaton Head Office or London Office with a further day either office based or visiting supplier base.
The Person
Key Requirements: 
* Bachelor’s degree in a scientific discipline, pharmacy, or a related field.
* Experience within the Technical Operations in Retail or Manufacturing for vitamins, supplements or THR
* Good understanding of regulatory and accreditation (BRCGS, GFSI, GMP) requirements.
* Good understanding of product formulation and composition.
* Excellent problem-solving abilities and attention to detail.
* Effective and positive communicator both verbal and written to colleagues at all levels.
* Interpersonal skills, with the ability to liaise effectively with internal stakeholders and suppliers.
* Ability to work under pressure and adapt to changing priorities.
What we offer
Our Benefits for this role include, but not limited to:
* H&B Employee Discount - 25%
* Pension company contribution
* Exclusive benefits, free advice and savings from a range of retailers and providers
* And many more!
We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues’ unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B. 

Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). 
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