Operations Oversight Analyst
other jobs , eFinancial Careers
Added before 64 Days
- England,North West,Greater Manchester
- full-time
- Competitive salary
Job Description:
Support key stakeholders in respect of outsourced operational services, ensuring the operational effectiveness of systems and controls intended to achieve compliance with applicable regulations, ensuring that the firm adheres to its obligations to both the regulator and its clients.
To be a secondary point of contact with the auditors for SOC, CASS and Fund audit engagements, to ensure audits are completed in a professional and timely manner, in conjunction with the outsourced service provider, and that all resulting management actions are followed up to a high standard and in accordance with all stipulated deadlines.
Key Responsibilities
* Ongoing monitoring and due diligence to ensure adherence to and deviation from contractual key performance indicators and service level agreements in respect of outsourced operational services.
* Working with internal and external stakeholders to ensure that appropriate systems and controls are in place to enable the firm to comply with its obligations.
* Understand and challenge the output from third party service providers to ensure the required standards are being achieved.
* Overseeing the output of operational activities to ensure adherence to business requirements and controls designed to meet regulatory standards, and the identification and mitigation of operational risk.
* Assist with providing support and guidance on projects and business changes that have an impact on the firm’s obligations within fund operations.
* Reviewing all breaches, providing specific direction and support to the relevant risk owner to ensure appropriate remediation action and escalation is being taken.
* Continually review controls to ensure any risks are managed effectively.
* Ensure the timely and accurate response to queries raised by both the outsourced service provider and the firm’s delegates and clients.
* Preparing and presenting high quality, accurate and meaningful MI for the firm’s Operations Committees.
* Attend Service Review Meetings and Due Diligence assessments, as required, and provide input for reports to senior management on findings.
* Maintain the delivery of continuous improvement plans. Monitor and challenge continuous improvement plans of the third-party service providers.
Experience required:
* In depth experience of outsourced operational oversight.
* Proven, demonstrable experience of working within and maintaining an operation control environment
To be a secondary point of contact with the auditors for SOC, CASS and Fund audit engagements, to ensure audits are completed in a professional and timely manner, in conjunction with the outsourced service provider, and that all resulting management actions are followed up to a high standard and in accordance with all stipulated deadlines.
Key Responsibilities
* Ongoing monitoring and due diligence to ensure adherence to and deviation from contractual key performance indicators and service level agreements in respect of outsourced operational services.
* Working with internal and external stakeholders to ensure that appropriate systems and controls are in place to enable the firm to comply with its obligations.
* Understand and challenge the output from third party service providers to ensure the required standards are being achieved.
* Overseeing the output of operational activities to ensure adherence to business requirements and controls designed to meet regulatory standards, and the identification and mitigation of operational risk.
* Assist with providing support and guidance on projects and business changes that have an impact on the firm’s obligations within fund operations.
* Reviewing all breaches, providing specific direction and support to the relevant risk owner to ensure appropriate remediation action and escalation is being taken.
* Continually review controls to ensure any risks are managed effectively.
* Ensure the timely and accurate response to queries raised by both the outsourced service provider and the firm’s delegates and clients.
* Preparing and presenting high quality, accurate and meaningful MI for the firm’s Operations Committees.
* Attend Service Review Meetings and Due Diligence assessments, as required, and provide input for reports to senior management on findings.
* Maintain the delivery of continuous improvement plans. Monitor and challenge continuous improvement plans of the third-party service providers.
Experience required:
* In depth experience of outsourced operational oversight.
* Proven, demonstrable experience of working within and maintaining an operation control environment
Job number 1463232
metapel
Company Details:
, eFinancial Careers
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