Daytime Healthcare are working with a high end / luxury Aesthetics Clinic in Birmingham, who are seeking Part Time Front of House staff. This is for 2 or 3 days per week, and would include working Saturdays.
You must be very well presented, and have experience working in a luxury setting (ideally with a Aesthetic or Cosmetic Clinic). There are also good bonuses available! There is also opportunities for growth and pay rises.
Job Overview:
Join our team as a Front End Associate and be a key player in delivering exceptional customer service. We are looking for a dedicated individual with a passion for providing top-notch service to our customers. As a Front End Associate, you will play a crucial role in ensuring a seamless shopping experience for all
Duties:
Greet customers with a friendly and welcoming demeanor
Process customer transactions accurately and efficiently
Assist customers in locating products and provide product information
Booking in patients
Creating patient profiles
Rescheduling patients
Accurately recording deposits and payments
Communicating efficiently and effectively with clinical staff, directors and patients to ensure a smooth operation of the clinic day-to-day
Dealing with client queries and any complaints in a prompt, polite and professional manner, maintaining exceptional standards of customer service and upholding the company’s professional image at all times
Taking correct payments and accurately maintaining client accounts, invoices and financial records
Maintaining the required daily checks including stock checks and raising any required orders or issues promptly to the directors