The Benchmark Operations team is responsible for the maintenance and delivery of varied benchmark data. This includes calculation of benchmarks as well as distribution of 3rd party content, and covers interest rates, commodities, and reformed rates. As such the team upholds positive relationships with many panel banks, associations, exchanges, and data suppliers, and works with other groups across the global organisation.

We work in a hybrid environment and are dedicated to enjoying the benefits of a blended approach: 3 days at the office and 2 days remote as standard. The team works Monday to Friday on a rotated shift basis between 06:30 and 17:00. Some weekend and bank holiday work is required.

In the Content Analyst role, you will have a range of responsibilities: * Daily polling of panel banks, including being a point of contact for their contributions
* Compiling reports and record keeping
* Performing manual calculations and processes and monitoring automated data flow
* Ensuring that relevant data is maintained and delivered in an accurate and timely manner
* Responding effectively to data or technical issues, problem solving and troubleshooting
* Project work of all shapes and sizes, for example onboarding new content or enhancements to existing solutions
* Identifying and/or implementing improvements to processes to support efficiency or customer experience
* Maintaining a good working relationship with internal and external clients
* Supporting the resolution of client cases by answering queries and resolving data quality issues
Required skills and accountabilities: * Communication
* Problem solving, quickly investigating and resolving
* Working well in a team
* Level-headed, staying calm in response to issues
* Microsoft Office Suite
* Customer service
* Regulated work environment
* Educational background in sciences, mathematics, business, or related
* Python, VBA
* Understanding of financial markets, specifically interest rate benchmarks and benchmark reform
What we offer: * Onboarding: structured training and buddy support
* Development: e-learning platform and opportunities for qualification funding
* Culture: engaging and supportive work environment
* Rewards program for impressive work
* 2 additional days leave per year for charitable work
* Office: newly refurbished. Site Teams: Exeter Charity Team, Green Team, Wellbeing Team.
* Activities: various sports/wellbeing and social events to join
* Employee Assistance Program, subsidised medical healthcare, Wellness Allowance
* Future: corporate pension plan, and share scheme
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership
, Excellence
and Change
underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject .

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.