My client is looking for a Application Support Analyst L2.
This is a permanent Full-time position offering up to £75,000 per annum depending on experience. This role is a Hybrid role with candidates needing to be onsite 2 to 3 days in either London or Basingstoke.
Technical Skills:
* Candidate must have hands on L2 Application support experience in any/combination of TM1/Netsuite/Coupa/Hyperion
* Candidate must have experience of using Monitoring tool to check the performance of the application and check the error log and validate the log as per Errors.
* Monthly and Quarterly server maintenance, health checks.
* Familiar with Batch processes, Jobs scheduling and services integrated with other application.
* Familiar with the concepts of relational and non-relational data, and different types of data workloads such as transactional or analytical.
* Excellent knowledge in Finance domain.
* Hands-on experience using MS SQL Server, Oracle, or similar RDBMS platform.
Process Skills
* Having good knowledge about ITIL and IT operation.
* Must have experience of resolving the Issues within SLA.
* Expertise in using Ticketing tools Service NOW and Incident management.
* Highly motivated Individual to learn and to mentor project members.
* Effectively communicate and present ideas and/or project status.
Preferred Experience, Skills & Competencies:
* Handling Team and understanding how to allocate the work to the concerned team.
* Develop batch processing, streaming and integration solutions.
* Manage source data access security.
* Experience in defining requirements and documenting business must turn that into the requested reporting solution.
* Strong analytical problem-solving skills.
* Customer-focused attitude and desire to interface directly with end-user clients.
* Excellent verbal and written communication skills.
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