Facilities Account Coordinator
  • England,South East,Oxfordshire
  • full-time
  • £25,000 - £28,000 per annum
Job Description:
Our Client a Facilities Management company are looking to recruit a Facilities Account Coordinator.
You will be articulate, highly professional, energetic, and enthusiastic, with the ability to work in a pressurised environment, and prioritise as you may be working with a number of requests at the same time
Principle Duties and Responsibilities
* Coordinate the workflow for all client and internal requests, to ensure effective completion of work in accordance with SLAs.
* Liaise with customers and operational delivery teams to arrange all sub-contractor reactive maintenance visits and manage end to end.
* Liaise with customers and operational delivery teams to arrange all sub-contractor service visits as per the PPM regime.
* Review sub-contractor service records/sheets and raise ’follow on’ work orders where required, assigning to the correct resource and priority.
* Support operational delivery teams and work closely with the Scheduling team to ensure all works are managed by the appropriate party.
* Maintain effective relationships with sub-contractors, ensuring work is delivered on time and to a consistently high standard, escalating and/or reporting information to the operational and procurement teams as required.
* Management of all chargeable Minor Works Requests, including purchasing operations.
* Raising and issuing purchase orders in line with internal governance process, updating CAFM work logs and filing all purchase orders against work orders as per company procedures.
* Ensure all deliveries are scheduled and all documentation (goods receipts) is filed appropriately within the CAFM system.
* Validate and receipt associated invoices against committed costs, in order to assist with Budgetary Control, escalating and resolving issues.
* Ensure all costs associated with work delivery are captured and entered into the CAFM system.
* Attend client and operational meetings as an Account representative to support the operational teams.
Knowledge, Skills and Experience for this role
* Experience of Scheduling
* Experience of working with maintenance contractors
* Excellent written skills
* Good communicator by phone
* Good skills on all Microsoft packages
* Knowledge of Maximo or other CAFM systems advantageous but not essential
* Good IT skills
* Aptitude and willingness to undertake further technical and business training (e.g. IOSH Managing Safely)
Job number 1469508
metapel
Company Details:
Aspire Personnel Ltd
Company size: 5–9 employees
Industry: Recruitment Consultancy
Aspire is a boutique recruitment agency delivering a better and more enjoyable experience when recruiting, for discerning clients and candidates alike...
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