Customer Care Manager
other jobs Castlefield Recruitment
Added before 62 Days
- England,Yorkshire and The Humber,West Yorkshire,Leeds
- full-time
- £30,000 - £40,000 per annum
Job Description:
Customer Care Manager| Permanent contract | North East Leeds | £30,000 - £40,000 + Benefits
Castlefield are seeking a highly motivated and detail-oriented individual to grow and develop a driven customer service team. This is an excellent opportunity for someone with excellent management experience to join their team on a permanent basis.
Role;
* Overseeing the customer service team, ensuring performance and targets are kept to high standards
* Ensure team is performing excellent customer service through every customer interaction
* Implement pro-active customer contact to build customer relationships, to help drive for new business.
* To have detailed knowledge of company policies and procedures across a range of disciplines to ensure that customer contacts receive the correct advice, are escalated when necessary
Person;
* Have experience in Customer Service team leader/ management
* Be comfortable working with various internal and external teams and stakeholders
* Confidence to deal with a range of people on a day to day basis
For more information please contact Libby Nightingale at Castlefield’s Leeds Office.
Castlefield are seeking a highly motivated and detail-oriented individual to grow and develop a driven customer service team. This is an excellent opportunity for someone with excellent management experience to join their team on a permanent basis.
Role;
* Overseeing the customer service team, ensuring performance and targets are kept to high standards
* Ensure team is performing excellent customer service through every customer interaction
* Implement pro-active customer contact to build customer relationships, to help drive for new business.
* To have detailed knowledge of company policies and procedures across a range of disciplines to ensure that customer contacts receive the correct advice, are escalated when necessary
Person;
* Have experience in Customer Service team leader/ management
* Be comfortable working with various internal and external teams and stakeholders
* Confidence to deal with a range of people on a day to day basis
For more information please contact Libby Nightingale at Castlefield’s Leeds Office.
Job number 1471931
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Company Details:
Castlefield Recruitment
Company size: 20–49 employees
Industry: Recruitment Consultancy
Welcome to Castlefield RecruitmentCastlefield Recruitment is a leading recruitment partner, operating nationally in the Public, Private and Profession...