Junior National Account Manager
Salary: £35,000 - £40,000 per annum plus fantastic benefits, including green travel allowance, home office furniture allowance and private medical care and well-being allowance
Full time permanent hybrid role
Based in Surbiton


Key Responsibilities
* Develop short, mid and long-term account targets and strategies which provide for the achievement of sales and distribution objectives with a clear view to maximising profitability and ROI
* Monitor and control account performance to agreed budgets
* Maximise top line sales within agreed profitability targets
* Identify and communicate sales opportunities to support the business in achieving overall market sales and profitability targets
* Develop a clear account strategy, within the context of the customer, channel and product strategies for the UK
* Evaluate performance through external market research data to track share performance and identify opportunities
* Understand the role of the customer and consumer within the wider context of the purchase process to maximise overall performance
* Secure commitment and listings from accounts by leveraging promotions/programmes and COOP marketing fund, delivering maximum ROI, across the product range
* Manage approved and allocated co-op budgets within the authorised sign off levels and that all expenditure is recorded.
* Manage all communication of investment, promotional claims, credit returns, audit claims to ensure good financial control
* Propose and agree with Sales Manager account financial targets on a quarterly basis, recorded with nominated personnel in Sales Operations and documented in writing with the customer
* Liaise with Marketing to develop programmes which support the overall account strategy
* Manage the effective launch of new products
* Develop customer training plans to communicate key USPs to relevant customer sales teams
* Maintain frequent customer contact at the operational interface
* Work closely with the Sales Operations team to manage and smooth variability in demand and product availability
* Manage relationships to ensure fairness and transparency where availability is limited
* Provide support to credit control, supply chain and service departments to ensure effective account management
* Prepare for, deliver and follow up all Quarterly Business Review (QBR) meetings to maintain strong relationships with the customer at all levels
Person Specification
* Minimum 1-2 years’ experience in a sales role
* 1st or 2:1 degree
* Strong customer relationship skills
* Strong verbal & written communication skills in English
* Intermediate/advanced Excel
* Commercial awareness and confidence communicating with retailers
* Negotiation skills
* Customer oriented and Service minded
* Proactive approach to achievement
* Ability to work on own initiative (organisation and planning)
* Excellent communication and presentation skills
* Commercial profitability and ROI awareness
* Team player with ability to work collaboratively across the business
* A clear understanding of the wider business priorities in order to drive results
* Adaptable and willing to embrace change in order to respond to the changing requirements of the business
* Able to work well under pressure and enjoy problem solving
* Excellent attention to detail