About us
Avencia Consulting are partnered with a global specialty insurer. The company are part of the Talanx, one of the largest ad leading insurance groups.
This position is within the Fronting team and part of the wider Operations function. The team work closely with the Underwriters based in Hannover and support across multiple lines of business including; Property, Energy and Liability.
The role
* To manage the policy lifecycle, ensuring clean data is entered into and out of underwriting and financial systems and a high service level is provided to the wider business and the Underwriters
* Ensuring the business is written in accordance with the underwriting guideline and business plan.
* Service our Hannover Reinsurance Underwriters / Underwriters and our brokers.
* Supporting general team requirements.
Key accountabilities
Underwriting Administration
* Manage the team mailbox by processing quotes/ endorsements and slips
* Transferral of underwriting information and correspondence into document management system (Doxis)
* Data entry using our underwriting data entry system - ENora on behalf of the team
* Ensuring a timely, efficient and appropriate workflow process is followed to from start to finish
Data Quality
* Monitor and review the Policy data input to eNora, ensure compliance with data quality protocols, via the Approval Gate.
* Responsible for individual error rate and ensuring that this is in line with company standards & expectations.
Managing Relationships
* Support the underwriting services team by delivering a high quality service to the business, underwriters and the broker
* Develop and build a strong, long-term relationship with our underwriters along with their brokers by providing them with an excellent underwriting service
Risk and Controls
* Ensure all risks comply with regulatory and compliance checks, which in turn are all performed within the underwriting guideline adhering to all Local and Group guidelines
* Implement and maintain process controls to ensure the quality of the output of your area within the function. Ensure documentation of the processes and output is accurate, up-to-date and accessible
Process Improvement
* Make suggestions for process improvements within your role
* Enhance and improve the effectiveness of the service and systems used in the
Operations team and if needed participate in special underwriting projects if required
Credit Control
* Accounting Queries - Reconcile and investigate accounting queries when needed
Reporting
* MI Reporting - Understand and assist with team KPI reporting when required
* Run and check reports as required
* Analysis of data and/or preparing reports for own & underwriters purpose
Skills & experience
* Previous experience gained within an insurance role is required.
* Knowledge of London Market; key practices and principles within the underwriting sector are desirable but not essential.
* Intermediate MS Office skills - Outlook, Excel
* A-level or equivalent or higher.