Page Personnel are working in partnership with this long standing organisation to recruit for a customer service representative on a fixed term basis, based in Sheffield.
Client Details
Our client is an esteemed player in its industry, with a significant presence across multiple continents. . Their operations in Sheffield are crucial to their ongoing success.
Description
* Address customer inquiries promptly and professionally.
* Maintain a thorough understanding of our products and services.
* Collaborate with team members to achieve departmental goals.
* Manage customer complaints with empathy and resolution-focus.
* Update customer records with accuracy and attention to detail.
* Contribute to the continuous improvement of customer service processes.
* Foster strong relationships with customers to ensure satisfaction.
* Uphold the company’s brand image and values in all interactions.
Profile
A successful Customer Service Representative should have:
* Excellent communication and interpersonal skills.
* A customer-focused mindset with a drive to exceed expectations.
* Strong problem-solving abilities and resilience in the face of challenges.
* Proficiency in relevant computer applications and systems.
Job Offer
* An attractive salary ranging from £27,000 - £30,000 per year.
* Generous holiday leave of 25 days.
* Convenient on-site parking available.
* A positive and supportive company culture.