Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.
The Role
At Holland and Barrett, our vision and purpose revolve around health and well-being. We’re on a mission to be cherished and trusted by our colleagues who are at the heart of everything we do. The MyHR Assistant role is instrumental in ensuring we deliver a service that embodies our EPIC values.
As a MyHR Assistant, you’ll be the first point of contact for all HR transactional activities and basic advisory support across the colleague life cycle, focusing on Starters, Changes, and Leavers.
Your mission: to provide exceptional service to our UK and Ireland organisation.
Key Responsibilities:
* New Starters: Process HR tickets, handle phone calls, and assist walk-ins for all new starter processes, including Right to Work, Benefits, and HR system onboarding.
* Change: Process HR tickets, address phone calls, and assist walk-ins for all colleague change processes, covering fit notes, return to work, record of discussions, personal detail amendments, documentation requests, payroll queries, and HR system updates.
* Leavers: Process HR tickets, manage phone calls, and assist walk-ins for all leaver processes, encompassing references, resignations, and HR system termination actions.
Location: Based in Nuneaton, this role operates under a hybrid model with 2 days a week on-site, supporting flexibility and productivity.
The Person
* A background in administration, or similar KPI-driven environment, and a genuine interest in building a career in HR
* Proficiency in Microsoft Office applications.
* CIPD qualification is advantageous, though not essential, as we provide CIPD Level 3 training via an apprenticeship for eligible candidates.
* Meticulous attention to detail and outstanding communication skills
* Knowledge or experience with HRIS systems for HR case management (preferred)
* Basic understanding of business operations and a thirst to identify opportunities to add value.
* Strong organisational skills to effectively manage your workload amidst competing demands.
* Exceptional problem-solving abilities, with a knack for identifying potential risks to the business.
* The ability to process information with the utmost integrity and accuracy.
What we offer
Our Benefits for this role include, but not limited to:
* H&B Employee Discount - 25%
* Pension company contribution
* Exclusive benefits, free advice and savings from a range of retailers and providers
* And many more!
We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues’ unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B. 

Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). 
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