Robert Half Finance & Accounting are recruiting a new role of Account Assistant for a rapidly growing international business based in Manchester. This unique and varied role will provide the successful candidate with the opportunity to work in a stable and supportive working environment with scope for development.
The Role
Reporting into the Finance Manager in Manchester, the Account Assistant provide comprehensive support across multiple functions including customer service, debt collection, query resolution, order processing, dispatch assistance, invoicing, and revenue file updates.
Key Responsibilities:
* Coordinate with inventory and shipping departments.
* Update order status in the system and inform customers of any changes
* Generate and issue invoices for completed orders.
* Send invoices to customers in a timely manner.
* Follow up on unpaid invoices and handle any billing discrepancies.
* Contact customers to collect overdue payments.
* Prepare reports on collection activities and outstanding debts.
* Handle incoming customer queries through various channels.
* Document and track customer queries and resolutions.
* Resolve customer complaints and issues efficiently.
* Provide information about products and services.
The Candidate
To be considered for this Account Assistant position we welcome applications from candidates with the following:
Experience & Qualifications:
* A degree in Finance or a related field is preferred.
* Previous experience in customer service, debt collection, order processing, invoicing, or a similar role.
* Strong communication and interpersonal skills.
* Excellent organisational and multitasking abilities.
* Proficiency in MS Excel and Sage 50 is preferred.
* Ability to work under pressure and manage multiple tasks.
* Ability to negotiate and handle financial transactions.
* Proficiency in invoicing and billing practices.
* Good understanding of order processing and dispatch procedures.
Salary & Benefits
In return, the successful Accounts Assistant will receive the following:
Indicative renumeration:
* Base starting salary: £25,000 to £28,000 (DOE)
* Contributory pension
* Free secure car parking
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice
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