Summary Being a Volunteering and Community Officer is all about connecting with people. It’s about helping everyone to get involved and feel welcome at National Trust places. Working with volunteers and local communities, you’ll be making a vital contribution to the Trust’s cause of protecting and caring for places so that people and nature can thrive – now and into the future.
Hours: 1010 hours per year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year
This role may involve managing volunteers and you will be required to work as Duty Manager as part of a rota. You working some weekends and Bank Holidays and very occasional evenings. Salary: £24843 FTE
Contract: Permanent
Interviews: 6th August
If you have any questions about this role please contact: .uk
What it’s like to work here You’ll be reporting to The Visitor Operations and Experience Manager, working in a team of 38 staff and over 200 volunteers, at Beningbrough Hall near York.
Beningbrough Hall attracts over 150,000 people a year to visit the Baroque hall, Reddihough galleries and the garden. Each year we host changing exhibitions on the first floor in the gallery and The Botanical World of Mary Delany opens in September. On the ground floor we tell the story of the people who lived and worked at Beningbrough; and the garden is being transformed by Andy Sturgeon, a leading garden designer, with the Mediterranean Garden opening this summer. It is an exciting time to join the team as we develop the property. Beningbrough is part of the York portfolio and you will have colleagues at Treasurer’s House and Goddards Garden.
What you’ll be doing As our Volunteering and Community Officer, you’ll be supporting the wider team by exploring and building links with the local community. You’ll help to make this a flexible, positive and inclusive place for partners, community groups and current and future volunteers to get involved. This may mean helping to run established community-led events, as well as coming up with new ideas for activities. You will play a leading role in organising the Spring briefings for the portfolio, an event over several days where we update over 400 volunteers and 70 staff members
You’ll develop new ways of working together, and deepen relationships with existing and new audiences. You’ll also help to hone the skills our teams need in order to welcome and work with all kinds of people.
Who we’re looking for We’d love to hear from you if you’re:
* Enthusiastic and knowledgeable about the benefits of volunteering
* Someone who loves working with volunteers, and who understands the legal differences between staff and volunteers
* Good at talking to, and getting on with, all kinds of people from all backgrounds, and you understand why great customer service matters
* Flexible and collaborative, a team player who’s happy to lead on and work with other people’s agendas towards a shared goal
* Well-organised, with good attention to detail
* Experienced in volunteering principles and practice
* Comfortable with IT skills (Microsoft Office), and managing budgets
The package The National Trust has the motto ’For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
•Substantial pension scheme of up to 10% basic salary
•Free entry to National Trust places for you, a guest and your children (under 18)
•Rental deposit loan scheme
•Season ticket loan
•EV car lease scheme 
•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
•Flexible working whenever possible
•Employee assistance programme
•Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.