Overview
Credit Controller position
Main Duties and Responsibilities
* Credit Controller will be in charge of chasing a designated set of accounts/ledger via calls and emails
* Managing AR inbox and general clients queries
* Enhancing customer experience by building and maintaining a strong relationship with the customers
* Liaise with the wider Finance team, Sales and Customer Success to ensure timely customer query resolution and facilitate collection of overdue debt
* Cash posting & reconciling complex customer accounts
* This Credit Controller position will prepare for weekly meeting with Credit Control Manager
Skills and Experience
* At least 2 years experience in a customer focus role (or similar)
* Portuguese speaker is a bonus
Person Specification
* This Credit Controller must have a strong eye for details
* Impeccable communication skills, with both colleagues and clients
* Confident in making phones calls and have difficult conversation
* Solution driven & organized
* Customer focus
Benefits
* Healthcare Plan
* Pension Scheme
* EAP
* 25 days annual leave, in addition to bank holidays
* Office Closure Between Christmas and New Year, so there is no need to book time off for 27th - 31st December.
* Enjoy your Birthday off with our Birthday Leave Policy
* Flexible Working
* Cycle to work scheme
* Gym membership discount
* Employee Recognition scheme and yearly salary review
Equal Opportunity Statement
We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change. As a Disability Confident employer, we will ensure that a fair number of disabled applicants that meet the minimum criteria for this position will be offered an interview.