IT Service Manager - Oracle ERP experience - Public Sector
other jobs Michael Page Technology
Added before 58 Days
- England,London
- full-time
- £55,000 - £58,000 per annum, inc benefits
Job Description:
An IT Service Manager with experience of managing MSPs and with Enterprise ERP solutions (Oracle Cloud) is required for a critical role managing technology services within a public sector organisation. This position involves delivering high-quality IT services and solutions to support the efficient functioning of the organisation.
Client Details
This organisation is one of the largest public sector entities in the UK with over 10,000 employees.
Description
* Manage the delivery of IT services to ensure alignment with organisational needs and objectives.
* Develop and implement service management processes and procedures.
* Ensure service level agreements (SLAs) are met and manage any issues or escalations.
* Implement continuous improvement initiatives to enhance the quality of IT services.
* Work closely with stakeholders to understand their IT needs and requirements.
* Manage relationships with IT vendors and service providers.
* Prepare and manage the IT service management budget.
* Provide leadership and guidance to the IT service management team.
Profile
A successful IT Service Manager should have:
* Experience in IT service management within a large organisation.
* Experience of Oracle Cloud is a must
* Strong understanding of ITIL principles and best practices.
* Excellent leadership and team management skills.
* Strong problem-solving skills and the ability to manage complex IT issues.
* Excellent communication skills and the ability to engage with a range of stakeholders.
* A really proactive person who can identify and react to problems quickly as they arise.
Job Offer
* A competitive package of £55,000 - £58,000
* A permanent position within a large and respected public sector organisation.
* The opportunity to lead and manage a team of IT professionals.
* The chance to work in an organisation that values its employees and offers a positive and supportive work environment.
If you’re looking to take the next step in your IT career and make a real difference in the public sector, don’t hesitate to apply for this IT Service Manager role.
Client Details
This organisation is one of the largest public sector entities in the UK with over 10,000 employees.
Description
* Manage the delivery of IT services to ensure alignment with organisational needs and objectives.
* Develop and implement service management processes and procedures.
* Ensure service level agreements (SLAs) are met and manage any issues or escalations.
* Implement continuous improvement initiatives to enhance the quality of IT services.
* Work closely with stakeholders to understand their IT needs and requirements.
* Manage relationships with IT vendors and service providers.
* Prepare and manage the IT service management budget.
* Provide leadership and guidance to the IT service management team.
Profile
A successful IT Service Manager should have:
* Experience in IT service management within a large organisation.
* Experience of Oracle Cloud is a must
* Strong understanding of ITIL principles and best practices.
* Excellent leadership and team management skills.
* Strong problem-solving skills and the ability to manage complex IT issues.
* Excellent communication skills and the ability to engage with a range of stakeholders.
* A really proactive person who can identify and react to problems quickly as they arise.
Job Offer
* A competitive package of £55,000 - £58,000
* A permanent position within a large and respected public sector organisation.
* The opportunity to lead and manage a team of IT professionals.
* The chance to work in an organisation that values its employees and offers a positive and supportive work environment.
If you’re looking to take the next step in your IT career and make a real difference in the public sector, don’t hesitate to apply for this IT Service Manager role.
Job number 1481590
metapel
Company Details:
Michael Page Technology
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