Bookings Coordinator
* Are you highly organised?
* Do you enjoy working as part of a busy team?
* Are you confident at speaking to people?
* Can you prioritise your workload?
* Are you good at Administration?
* Are you looking to work for an excellent forward-thinking Employer?
If so, this could be the opportunity you are looking for!
Location: Waterbeach, Cambridge
Hours / Days: Monday to Friday 8am - 5pm or 8:30am - 5:30pm
Job type: Full time permanent
Salary: £25,500 to £27,500 dependent on experience
Any other benefits: Company bonus scheme
Due to continued growth, we are looking to recruit an additional member of staff to organise and ensure the smooth running of the engineer’s diary on a day-to-day basis. Responsibilities will include working closely with the operations manager, lead engineers, engineers, and customers. To succeed in this role, you should have excellent organisation, time management and communication skills, as you’ll collaborate with internal teams and clients to ensure the smooth and efficient operations of the company’s administration and office.
Responsibilities will include:
* Organising and responsible for the engineer’s diary
* Answering the phone and taking customer enquires
* Preparing letters, presentations, and reports
* Liaising with staff, suppliers, and clients
* Using a range of software packages including Office 365, Xero and Infraspeak
* Maintaining company paperwork and processes
Key skills include:
* Ability to use initiative and make things happen
* Attention to detail and takes pride in your work
* Excellent verbal and written communication skills
* Excellent customer service skills
* High-quality organisational skills
* The ability to work well within time constraints and effectively multitask
* Natural critical thinking and problem-solving skills
* 1 to 3 years customer service experience required
* Reliable, trustworthy and discreet
* Adaptability to different situations
* Team player who can also work on own initiative
* IT skills