* - Able to service and maintain F&S systems of various sizes and complexity.
* - Able to carry out system takeovers including completion of all documentation.
* To 40k Basic, 55k OTE - London & Home Counties
Senior Service, Small Works and reactive engineer Job Description (Fire & Security)

Senior service engineer
 
Overview

Service, fault finding and small works of Fire and Security systems across London and the surrounding area. The role will require product knowledge of a range of Fire and Security systems and extinguishers would be a bonus.
***** operate with a focus on Quality, Integrity, safety and delivering a great customer experience. We are looking for individuals who share these same values and our culture for delivering a great customer experience.
 
Key Responsibilities

• Provide a reliable, courteous, efficient and effective service.
• Maintain a positive image of the company to the customer at all times, through high standards of dress and customer communications.
• Ensure that any company vehicle provided is maintained in good working order
• Attend and contribute to regular engineers’ meetings.
• Maintain a high level of personal performance and attendance
• A flexible approach to working hours.
• Adhere to the company’s Management Systems.
• Positive can-do attitude is essential as you need to be able to work under own initiative
 
Expected Deliverables

Engineering

• Able to service and maintain F&S systems of various sizes and complexity.
• Able to carry out system takeovers including completion of all documentation.
• Ensure that the appropriate spares, consumables and test equipment required to complete assigned tasks are available on the company vehicle provided.
• Accurate and efficient fault reporting
• To be an active member of the on-call team
• At the completion of each visit close or update the ***** system with the call status and relevant associated documents.
• Working under own initiative
• Providing Customer systems Training
 
Additional senior engineer responsibilities

• Provide technical support for other engineers
• Provide fault finding support to other engineers
• Provide training for other engineers
• Assisting team leader with auditing of engineers and subcontractors
 
Administration

• Provide good quality written details of activities completed at customers’ sites.
• Report any site left non-operational following a site visit
• Fully complete all paperwork/time sheets/electronic mail in a timely manner
• Report near misses
 
Sales

• Make recommendations for additions/replacements to improve customers’ existing systems and feed this information back to the Company.
• Provide accurate information to enable quotations to be prepared for the customer
 
Health and Safety

Demonstrate a personal commitment to Health, Safety and the Environment by following
a. The Health & Safety at Work Act, along with all statutory health, safety and environmental regulations.
b. ***** Health & Safety policy and applying ****** policies and procedures.
Required Qualifications and experience
 
Essential

Full Driving Licence
Working knowledge of MS Office specifically Excel.
Working knowledge of a variety of F&S systems.
****** commonly use Advanced, SMS, Gent, Kentec, Galaxy, Pyronix, Texecom, AXIS, Hanwha, Hikvision, Honeywell Pro, Paxton, Genetec, Halo vape.
This role requires a sound understanding of Fire, CCTV, Access control, Intruder alarm. You will come across a vast range of systems new and old in addition to the systems detailed above as is the nature of this role.
Min 5 years experience working on F&S systems with a sound knowledge of current regulations
 
Desirable

CSCS/ECS, Asbestos Awareness, IPAF, First Aid
 
Location and travel requirements

***** Operate throughout the South and East of England. Engineers are provided with a vehicle of suitable size and fuel card.
 
Remuneration range and benefits available

Salary: £38-40,000 year. OTE 55K 40 hours a week.08:00-16:30
Occasional night work may be required notified in advance. Overtime available – opportunity to earn more if desired. Travel time paid after 30 min each way. 25 days holiday + 8 bank holidays. Company Laptop . Company Phone Van + fuel card.
Company training days
Company summer and Xmas days out
Pension
Rewards and incentive package Perkbox 120 flexi points every month
Quarterly bonus (On some contracts)
Term of employment
Permanent full time