Support Administrator
other jobs Venesky Brown Recruitment Ltd
Added before 56 Days
- Scotland,Midlothian
- full-time
- £15.02 per hour
Job Description:
Venesky-Brown’s client, a public sector organisation in Edinburgh is currently looking to recruit Tax Administration Support for an initial 6-month contracts on a rate of £15.02 per /hour PAYE - working 37 hours per week. These roles will be hybrid working with a minimum of two days per week in the office location.
Candidates must have basic disclosure Scotland certificate and BPSS security clearance in place.
Responsibilities:
-Answering support desk telephone calls, providing guidance to taxpayers and agents on a range of topics.
-Make decisions on tax related matters including repayments, penalties and recovering unpaid debts adhering with current processes and guidance.
-Investigating cases relating to all types of tax transactions such as 3 yearly review returns, terminations, penalty cancellations, disregards etc. Including preparation and issue of correspondence to taxpayers.
-Support Team Leaders and Managers to deliver Revenue Scotland’s business plan including deputising for other colleagues within Tax Operations when required.
-Monitoring mailboxes and dealing with queries from internal and external stakeholders in a fair and supportive manner ensuring key performance indicators (KPI’s) are met.
-Undertake necessary research and investigative work and suggest follow up action on tax return checks, in accordance with RS policy and procedures
-Assisting in gathering and analysing data. Working with colleagues to provide input and business testing for work trials. As well as inputting to lessons learned exercises, highlighting risks and benefits/findings.
Essential Criteria
-Good planning and organisational skills with the ability to work in a positive and effective manner to handle competing priorities.
- Proven track record of working effectively as part of a team, identifying and raising issues with senior team members where necessary and working flexibly across teams where required.
-Good oral and written communication skills with experience of building constructive relationships with internal and external stakeholders, sharing knowledge and information with others.
-Positive approach to change. Adapting quickly to changing circumstances and expectations.
If you would like to hear more about these opportunities, please get in touch.
Candidates must have basic disclosure Scotland certificate and BPSS security clearance in place.
Responsibilities:
-Answering support desk telephone calls, providing guidance to taxpayers and agents on a range of topics.
-Make decisions on tax related matters including repayments, penalties and recovering unpaid debts adhering with current processes and guidance.
-Investigating cases relating to all types of tax transactions such as 3 yearly review returns, terminations, penalty cancellations, disregards etc. Including preparation and issue of correspondence to taxpayers.
-Support Team Leaders and Managers to deliver Revenue Scotland’s business plan including deputising for other colleagues within Tax Operations when required.
-Monitoring mailboxes and dealing with queries from internal and external stakeholders in a fair and supportive manner ensuring key performance indicators (KPI’s) are met.
-Undertake necessary research and investigative work and suggest follow up action on tax return checks, in accordance with RS policy and procedures
-Assisting in gathering and analysing data. Working with colleagues to provide input and business testing for work trials. As well as inputting to lessons learned exercises, highlighting risks and benefits/findings.
Essential Criteria
-Good planning and organisational skills with the ability to work in a positive and effective manner to handle competing priorities.
- Proven track record of working effectively as part of a team, identifying and raising issues with senior team members where necessary and working flexibly across teams where required.
-Good oral and written communication skills with experience of building constructive relationships with internal and external stakeholders, sharing knowledge and information with others.
-Positive approach to change. Adapting quickly to changing circumstances and expectations.
If you would like to hear more about these opportunities, please get in touch.
Job number 1490099