IT Support Engineer- £32,000 - Sheffield
other jobs Nextech
Added before 56 Days
- England,Yorkshire and The Humber,South Yorkshire,Sheffield
- full-time
- £28,000 - £32,000 per annum
Job Description:
Job Title: IT Engineer
Location: Sheffield
Salary: £32,000
Job Description -
We are looking for a dynamic and customer-focused IT Support Technician to join our team in Sheffield. As an IT Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.
Key Responsibilities -
* Provide first and second-line technical support to clients.,
* Diagnose and resolve hardware, software, and network issues.
* Install, configure, and maintain IT equipment and software.
* Manage and support Microsoft 365 and other cloud-based services.
* Perform regular system maintenance and updates.
* Ensure all support requests are logged and updated in the ticketing system.
* Assist with the planning and implementation of IT projects.
* Maintain a high level of customer satisfaction through excellent communication and problem-solving skills.
* Collaborate with other team members to share knowledge and develop best practices.
Qualifications -
* Proven experience as an IT Support Engineer or similar role.
* Strong knowledge of Windows and macOS operating systems.
* Experience with Microsoft 365, Active Directory, and network troubleshooting.
* Familiarity with virtualization technologies such as VMware or Hyper-V.
* Excellent problem-solving skills and attention to detail.
* Strong interpersonal and communication skills.
* Ability to work independently and as part of a team.
* Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.
* A valid driver’s license and willingness to travel to client sites as needed.
What We Offer -
* Competitive salary and benefits package.
* Opportunities for professional development and career progression.
* A supportive and collaborative work environment.
* Regular team-building activities and social events.
* The chance to work with a diverse range of clients and cutting-edge technologies.
How to Apply -
If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV the email address :
Location: Sheffield
Salary: £32,000
Job Description -
We are looking for a dynamic and customer-focused IT Support Technician to join our team in Sheffield. As an IT Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.
Key Responsibilities -
* Provide first and second-line technical support to clients.,
* Diagnose and resolve hardware, software, and network issues.
* Install, configure, and maintain IT equipment and software.
* Manage and support Microsoft 365 and other cloud-based services.
* Perform regular system maintenance and updates.
* Ensure all support requests are logged and updated in the ticketing system.
* Assist with the planning and implementation of IT projects.
* Maintain a high level of customer satisfaction through excellent communication and problem-solving skills.
* Collaborate with other team members to share knowledge and develop best practices.
Qualifications -
* Proven experience as an IT Support Engineer or similar role.
* Strong knowledge of Windows and macOS operating systems.
* Experience with Microsoft 365, Active Directory, and network troubleshooting.
* Familiarity with virtualization technologies such as VMware or Hyper-V.
* Excellent problem-solving skills and attention to detail.
* Strong interpersonal and communication skills.
* Ability to work independently and as part of a team.
* Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.
* A valid driver’s license and willingness to travel to client sites as needed.
What We Offer -
* Competitive salary and benefits package.
* Opportunities for professional development and career progression.
* A supportive and collaborative work environment.
* Regular team-building activities and social events.
* The chance to work with a diverse range of clients and cutting-edge technologies.
How to Apply -
If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV the email address :
Job number 1493119