Internal Sales Advisor
other jobs Jigsaw 24
Added before 56 Days
- England,East Midlands,Nottinghamshire
- full-time
- Salary negotiable
Job Description:
About the role
The internal sales team are here to support the external sales account managers with all aspects of the sales cycle, from quoting a customer to making sure the project is delivered and completed to the time scale. The role would require an understanding of customer service and also an interest or background in sales. The role is vital to the creation and maintenance of key relationships with customers
Key duties and responsibilities
* Responding to incoming enquiries – both over the phone and by email
* Raising customer quotations
* Processing sales leads
* Submitting deal registrations to our vendors
* Placing orders and order management
* Opportunity and account management
* Post-sales enquiries & customer service management
* Building and maintaining relationships with our clients
Skills, Knowledge, and Experience
* Two years of administration or customer service role in a b2b environment is desirable.
* An interest or background in selling.
* Experience in using CRM systems and an ability to learn new systems desirable.
* Solid knowledge and understanding of customer services.
* Excellent interpersonal skills with the ability to keep calm in a pressurized environment, and able to collaborate between different departments.
* Strong written and oral skills, with a keen eye for detail.
* Proficient IT skills with the ability to learn new systems quickly (MS Office/Outlook? SharePoint/SalesForce).
* Professional, friendly, and enthusiastic attitude with a desire to provide great customer service.
* Ability to learn new skills and ’think outside the box’
* Always demonstrate a professional manner when dealing with customers and internal staff.
* Must be a team player with a willingness to help others
Who are Jigsaw24
We put people first in a culture that’s reflected throughout our whole business. By respecting each person as an individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity, and doing more to minimise our impact on the environment.
We truly believe our commitment to people, sustainability, and excellence is the driving force behind our success. To find out more about what we do and our passion for the environment, social responsibility, inclusion, and well-being please see here
Benefits at Jigsaw24
You will receive a wide range of benefits working at Jigsaw24 including:
* 26 days holiday
* Health cover including access to GP anytime, annual reimbursements for optical and dental to name a few as well as counselling and wellbeing services
* Cycle2work
* Travel to work loan
* Free on-site parking
* Staff purchase scheme on fantastic Apple products and more
* Unlimited bistro coffee and tea facilities
* Enhanced family-friendly policies
* Pension scheme
* Electric Vehicle scheme
* Life cover
We are always on the lookout for hungry people who want to realise their potential. It’s not just about filling existing vacancies – it’s about what you can achieve. As a business, we never stand still. In fact, we encourage our people to follow their own path and help us improve how we all work. To find out more please visit our “about us” section on our website by clicking here
From our office decor to the range of benefits we have to offer, we try to foster an inspiring, collaborative environment that makes everybody feel welcome. And as we continue to grow, we’re determined to hold true to our values and ever since we started trading, our culture has been based on delivering great customer service and providing solutions based on technical excellence.
The internal sales team are here to support the external sales account managers with all aspects of the sales cycle, from quoting a customer to making sure the project is delivered and completed to the time scale. The role would require an understanding of customer service and also an interest or background in sales. The role is vital to the creation and maintenance of key relationships with customers
Key duties and responsibilities
* Responding to incoming enquiries – both over the phone and by email
* Raising customer quotations
* Processing sales leads
* Submitting deal registrations to our vendors
* Placing orders and order management
* Opportunity and account management
* Post-sales enquiries & customer service management
* Building and maintaining relationships with our clients
Skills, Knowledge, and Experience
* Two years of administration or customer service role in a b2b environment is desirable.
* An interest or background in selling.
* Experience in using CRM systems and an ability to learn new systems desirable.
* Solid knowledge and understanding of customer services.
* Excellent interpersonal skills with the ability to keep calm in a pressurized environment, and able to collaborate between different departments.
* Strong written and oral skills, with a keen eye for detail.
* Proficient IT skills with the ability to learn new systems quickly (MS Office/Outlook? SharePoint/SalesForce).
* Professional, friendly, and enthusiastic attitude with a desire to provide great customer service.
* Ability to learn new skills and ’think outside the box’
* Always demonstrate a professional manner when dealing with customers and internal staff.
* Must be a team player with a willingness to help others
Who are Jigsaw24
We put people first in a culture that’s reflected throughout our whole business. By respecting each person as an individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity, and doing more to minimise our impact on the environment.
We truly believe our commitment to people, sustainability, and excellence is the driving force behind our success. To find out more about what we do and our passion for the environment, social responsibility, inclusion, and well-being please see here
Benefits at Jigsaw24
You will receive a wide range of benefits working at Jigsaw24 including:
* 26 days holiday
* Health cover including access to GP anytime, annual reimbursements for optical and dental to name a few as well as counselling and wellbeing services
* Cycle2work
* Travel to work loan
* Free on-site parking
* Staff purchase scheme on fantastic Apple products and more
* Unlimited bistro coffee and tea facilities
* Enhanced family-friendly policies
* Pension scheme
* Electric Vehicle scheme
* Life cover
We are always on the lookout for hungry people who want to realise their potential. It’s not just about filling existing vacancies – it’s about what you can achieve. As a business, we never stand still. In fact, we encourage our people to follow their own path and help us improve how we all work. To find out more please visit our “about us” section on our website by clicking here
From our office decor to the range of benefits we have to offer, we try to foster an inspiring, collaborative environment that makes everybody feel welcome. And as we continue to grow, we’re determined to hold true to our values and ever since we started trading, our culture has been based on delivering great customer service and providing solutions based on technical excellence.
Job number 1495445