Our client is a customer centric, mortgage and savings provider who are in an exciting period of growth, ensuring all their members a first-class experience with every interaction. They have a strong culture of teamwork and support for all their colleague.
They are seeking a Telephone Business Development Manager to join their team, being responsible for supporting the wider team in delivering and achieving the intermediary sales plan for the organisation.
Duties of the Telephone BDM will include:
* Handling mortgage lending criteria and process queries from intermediaries, by telephone, live chat, and email, within SLA, to proactively encourage increased levels of business.
* To identify new potential relationships and develop close working relationships with identified brokers over a period with scheduled calls.
* Contribute to the growth of the Intermediary customer base by providing professional first contact across the customer journey.
* Ensure effective liaison and teamwork with other business areas to achieve a co-ordinated and integrated approach to developing business opportunities.
* Attend network and club events, face to face or online, explaining our USPs in a confident manner on an ad hoc basis
The successful individual will possess:
* Previous experience of intermediary/mortgage experience would be highly desirable.
* Previous experience in a business development/sales based role.
* Experience of working in a telephone based environment.
Our client is based in Leicestershire, and would ideally like this individual to be office based 2/3 days per week. Depending on experience (more specifically) a mortgage background, more flexibility could be offered i.e. more remote working.