This role involves providing high-quality technical support for various products within this specialist manufacturer. The Product Support Engineer will involve extensive liaison with the internal departments along with Installation & Service Partners based throughout the UK.
Client Details
Operating in the manufacturing sector, this esteemed company employs over 2000 individuals globally. With a strong focus on innovation and quality, the company is an industry leader known for its dedication to excellence in engineering and manufacturing.
Description
* Provide technical assistance for products and applications
* Collaborate with the engineering and manufacturing teams to address product issues
* Implement solutions to improve product functionality
* Develop and maintain technical documentation for products
* Train staff on technical aspects of products
* Assist in product testing and validation
* Participate in product design and development processes
* Follow company protocols and standards for product support
Monday - Friday Office Based
Profile
A successful ’Product Support Engineer’ should have:
* A recognised qualification in Engineering or a related field
* Proficiency in troubleshooting and problem-solving
* Strong knowledge of product development and manufacturing processes
* Excellent communication skills to interact with multiple teams
* Ability to create and maintain technical documentation
* Good understanding of the business services industry
Job Offer
* £35,000
* A company car as part of the benefits package
* An innovative and collaborative company culture
* Opportunities for professional growth within the business services industry
* A supportive team environment in the engineering and manufacturing department
* An exciting role based in Milton Keynes