2nd Line Support
  • England,London
  • full-time
  • £35,000 - £40,000 per annum
Job Description:
Job Title: 2nd Line Support
Location: London (Hybrid - 3 Days In-Office)
Salary: £35,000 - £40,000
Benefits: Pension, Free/Discounted Travel, Generous On-Call
We are looking for an exceptional 2nd Line Support to join a company who is a major player in their industry, someone with great competency at 2nd line with career aspirations to move into 3rd line. This is a dynamic role in an ever-changing environment that will provide constant opportunities to develop with new technologies.
This is a hybrid role with 3 days in-office a week, most of your time at their Central London office and semiregular visits to sites between London and Southend-On-Sea. Which days you are in-office are flexible dependent on resource availability, however you may also be required to be in-office more than 5 days depending on project workload. There is also an on-call element to this role, which can add a considerable additional income of £700 per week.
The Role
The successful candidate will be providing IT Support to employees and assisting the infrastructure technical engineers in their day-to-day duties. Our client recently moved to become a Microsoft House, where you will have the opportunity to become the internal Microsoft promoter to ensure high standards in software use across all their end-users.
The dynamic of this company’s IT Support resources allows for a "get involved" mentality, you won’t be restricted to a particular line of support or specific technologies. If there is something you want to get involved in, they aren’t going to stop you.
Experience
We are looking for an exceptional 2nd Line Support candidate, someone who is competent up to 2nd line, has dipped into 3rd line and is looking for that next role to develop. A successful candidate for this position will have a high level of experience with the Microsoft Suite, as well as a fantastic customer-service, front-facing presence as well as: * Microsoft Specialist * AD
* Entra AD
* SCCM
* Intune
* Exchange
* SharePoint

* Exposure to 3rd Line * VMware
* Azure (Foundation Certification Desirable)
* Networking

* Experience in a Retail environment (preferably using PICO) is highly desirable but isn’t mandatory.
Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Job number 1507947
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Company Details:
Coburg Banks Limited
Company size: 20–49 employees
Industry: Recruitment Consultancy
Coburg Banks is a multi-sector recruitment firm based in Sutton Coldfield in the UK.We specialise in the Health & Social Care, IT, Sales and Technical...
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