Hire Controller
Bracknell, Berkshire
£33,000 + Bonus
Our clients Pump Rental branch in Bracknell is seeking a motivated and enthusiastic Hire Controller to join our clients team. They are a leading provider of pump solutions, and the Hire Controllers play a vital role in ensuring the smooth operation of their pump rental services. This position offers an excellent opportunity for individuals who are eager to learn, thrive in a dynamic environment, and contribute to the success of our clients business.
Role Overview:
As a Hire Controller, you will be a pivotal link between our clients organisation and valued stakeholders, including both internal teams and external clients. You will have the opportunity to develop a deep understanding of our day-to-day operations, supported by our experienced branch team. The successful candidate will be a confident self-starter with excellent communication and administrative skills, a strong aptitude for technology, and a background in the Hire industry or a related field.
Main Responsibilities:
* Customer Relationship Management: Develop and maintain strong relationships with customers through regular telephone contact. Become their preferred choice for pump rental needs by understanding their requirements and delivering exceptional service.
* Appointment Coordination: Arrange appointments for sales teams or representatives to visit clients. Facilitate detailed equipment discussions and gather requirements to ensure optimal equipment solutions.
* Efficient Asset Utilisation: Maximise the utilisation of Company assets by effectively coordinating the hiring of pumps. Ensure that equipment is hired out efficiently and effectively, adhering to operational procedures and documentation requirements.
* Paperwork and Systems Management: Maintain accurate and up-to-date records in Company systems and paperwork. Ensure that contract documentation is complete, accurate, and submitted in a timely manner.
* Logistics Coordination: Organise cost-effective transport logistics for equipment delivery and collection. Ensure timely collection of equipment at the end of hire agreements and accurate scheduling of deliveries to customers.
* Sales Support: Communicate sales leads promptly to the sales staff. Collaborate closely with the sales team to support business growth.
* Rate Negotiation: Negotiate hire rates in line with established price lists and discount policies.
Skills and Competencies:
* Strong organisational and planning skills, with the ability to prioritise and adapt in a fast-paced environment.
* Excellent verbal and written communication skills, with the ability to interact effectively with various stakeholders.
* Proficient in IT systems, including Microsoft Excel, Word, and Outlook.
* Ability to remain composed under pressure and effectively solve problems.
* Technical knowledge of pumps and familiarity with Hire or Booking Systems is advantageous.
* Self-motivated and eager to learn, with a willingness to develop new skills.
* Team player with a positive attitude, contributing to a collaborative and supportive work environment.
Qualifications and Experience:
* Previous experience in a Hire or similar industry role is essential.
* A strong understanding of pump technology or similar equipment is advantageous.
* Proven experience in administrative tasks and system management.
Summary
Position: Hire Controller
Location: Bracknell, Berkshire
Duration: Permanent
Salary: £33,000/yr + Bonus
Hours: Monday to Friday
Start: Notice Dependant
Apply: NOW!!