Repairs & Servicing Coordinator
Full-Time, Permanent
Based in Chingford
Salary £24,000 - £28,000 depending on experience
Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!
We are working with a leading contractor to find an experienced and proactive Repairs & Servicing Coordinator to join their team, working on repairs and maintenance within the housing sector. This is a full time, permanent position, based in Chingford.
For this role, you must have experience planning repairs & maintnenance for a team of operatives working out in the field along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.
Planner / Scheduler Responsibilities:
* Managing calls on system
* Managing operatives diaries
* General administration
* Planning repairs and maintenance requests to the relevant operative
* Ensure trade skill sets and location parameters are working effectively
* Liaising with operatives, tenants and the client
* Document Control - Ensure worksheets are received and checked
* Work towards individual and client KPI’s
* Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
* Tracking and monitoring to completion
* Liaison with in-house and 3rd party engineers and tradesmen to plan appointments, materials and logistics and reorganising of schedules
* Organisation of external supply companies
* Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
* Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades
You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.
If you are interested please apply online now or call Lucy on !