Sales Team Leader
other jobs Matt Burton
Added before 51 Days
- England,North West,Greater Manchester
- full-time
- £28,000 - £30,000 per annum
Job Description:
Are you an organized and proactive professional with a knack for supporting dynamic teams? Join our fast-growing insurance business as a Sales Team Leader and become an integral part of our vibrant office in the heart of Spinningfields, Manchester City Centre!
We are seeking a dedicated Sales Team Leader to join our team. In this role, you will manage a team responsible for handling inbound and outbound calls & support our existing policyholders with their renewals through both inbound and outbound calls, ensuring their details and cover levels are accurate and up-to-date.
Key Responsibilities:
* Manage a team of Sales Advisors, including conducting regular 1-on-1s & training
* Handle inbound and outbound calls to process policy transactions for existing customers.
* Verify and update customer and policy details as required.
* Provide advice on policy cover levels and optional extras.
* Address general inquiries from customers regarding their policy letters.
* Explain current policy details and any changes to the new policy.
* Follow call scripts and compliance requirements to ensure quality customer outcomes.
* Identify and support vulnerable customers with a tailored approach.
* Offer suitable advice on cover and optional extras.
* Proactively seek performance improvements and focus on professional development.
* Meet and aim to exceed all KPIs.
* Complete required CPD hours.
Essential Skills and Experience:
* Excellent sales, telephony, and negotiation skills.
* Passion for customer service and self-motivation.
* Strong communication skills, both verbal and written.
* Superior organization skills and time management.
* Ability to build strong relationships with clients at all levels.
* Willingness to take on new challenges.
* Ability to comply with FCA regulations and Data Protection Security Policies.
Desirable Experience:
* Experience in the insurance industry.
* Experience in an FCA regulated role.
Benefits
* Company pension scheme.
* Free gym membership.
* Private Medical Insurance.
* Discounts and Rewards Package.
* Contemporary working environment in the FinTech hub of Spinningfields, Manchester.
* Regular social events.
If you’re ready to take on a key role in a thriving insurance company and enjoy a range of fantastic benefits, we’d love to hear from you. Apply now to join our team!
We are seeking a dedicated Sales Team Leader to join our team. In this role, you will manage a team responsible for handling inbound and outbound calls & support our existing policyholders with their renewals through both inbound and outbound calls, ensuring their details and cover levels are accurate and up-to-date.
Key Responsibilities:
* Manage a team of Sales Advisors, including conducting regular 1-on-1s & training
* Handle inbound and outbound calls to process policy transactions for existing customers.
* Verify and update customer and policy details as required.
* Provide advice on policy cover levels and optional extras.
* Address general inquiries from customers regarding their policy letters.
* Explain current policy details and any changes to the new policy.
* Follow call scripts and compliance requirements to ensure quality customer outcomes.
* Identify and support vulnerable customers with a tailored approach.
* Offer suitable advice on cover and optional extras.
* Proactively seek performance improvements and focus on professional development.
* Meet and aim to exceed all KPIs.
* Complete required CPD hours.
Essential Skills and Experience:
* Excellent sales, telephony, and negotiation skills.
* Passion for customer service and self-motivation.
* Strong communication skills, both verbal and written.
* Superior organization skills and time management.
* Ability to build strong relationships with clients at all levels.
* Willingness to take on new challenges.
* Ability to comply with FCA regulations and Data Protection Security Policies.
Desirable Experience:
* Experience in the insurance industry.
* Experience in an FCA regulated role.
Benefits
* Company pension scheme.
* Free gym membership.
* Private Medical Insurance.
* Discounts and Rewards Package.
* Contemporary working environment in the FinTech hub of Spinningfields, Manchester.
* Regular social events.
If you’re ready to take on a key role in a thriving insurance company and enjoy a range of fantastic benefits, we’d love to hear from you. Apply now to join our team!
Job number 1520630
metapel
Company Details:
Matt Burton
We have a strategic plan at MBA. It is called "doing things really well". We think like our customers, and we care about our candidates in e...