Our client is looking to strengthen its team by recruiting aIT Support Engineer forthe IT Department.
Candidates applying will ideally be from either Shipping or Transportation industries.
The IT Support Engineer will join the IT Department. They will be responsible for supporting, maintaining and upgrading the infrastructure of offices and business units, reporting into the Head of IT.
The successful candidate will provide on-site and remote IT support. This position offers opportunities to develop IT knowledge/ communication skills.
The role responsibilities (but not limited to):
* Providing (on-site and remote) support to company’s systems and employees.
* Resolving IT related operational issues in a timely manner.
* Installing, testing, maintaining and troubleshooting physical/virtual machines, laptops, printers, mobiles, tablets (hardware and operating systems).
* Installing, testing, maintaining, and providing support for software applications.
* Monitoring performance and ensure system availability and reliability.
* Ensuring IT policies and Cyber Security procedures are applied and maintain them.
* Escalating higher level IT operational issues / risks.
* IT documentation, ensuring the content is updated.
* Liaising with vendors, service providers and other IT personnel for problem resolution and projects progression.
Required Skills
* Computer Science degree (or equivalent).
* Relevant experience is desirable.
* Knowledge of hardware, software troubleshooting, and diagnostics skills.
* Knowledge of heavy industries (e.g. Shipping/transport is preferred)
* Ability to multi-task and work well under pressure.
* Collaboration and communication skills.
* Strong verbal and written communication skills.
An excellent package and career prospects will be offered to the right candidate.
For more information please apply asap
Gigabit Group Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Gigabit Group Ltd is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply