Branch Manager - Sutton Branch
£28k + time & half Saturdays (2 in 4)
Sutton
Our client is the Mansfield Building Society, a customer focussed and well-respected financial services provider who are recruiting for a Branch Manager to lead their Sutton branch team. The main purpose of the Branch Manager is to be responsible for the overall running of the Branch, acting as the main contact point for all queries. Motivating colleagues daily to achieve goals and demonstrate the company values.
This is a fantastic opportunity to bring your skills, knowledge, and experience to support their sales team on their exciting growth journey. Being a Mutual, they are owned by their customers and so fully focussed on delivering exceptional customer service and products appropriate to their members needs. They are very active with local community projects and charities.
Key Responsibilities of Branch Manager:
* Support personal development of colleagues, identifying training and development needs and providing regular coaching.
* To carry out branch colleague appraisals in accordance with the colleague handbook and HR guidance (including monthly 121’s and end of year PDRs).
* Build enduring relationships and work collaboratively with the wider savings teams, branches, and other departmental functions. Supporting other team leaders within the branch network, acting as a strong united team.
* Complete regular monitoring activity to ensure and evidence compliance with all regulatory and health and safety obligations.
* Lead by example including the opening of new accounts, answering telephone calls, and achieving sales objectives.
* Proactively keep on top of business information providing teams with timely updates on changes and information important to their role, such as controls, process, policy, product, and regulation.
* Encourage, facilitate, and support community engagement activity in the local area. Representing the society at local events and business meetings as required.
* To ensure that all branch promotions meet the business requirements in relation to standards of presentation and the achievement of targets.
* Flexibility to work across multiple branches and/or relocation of main duties to another site if required.
Skills & Experiences Required for Branch Manager:
* Experience of a supervisor or team leader position
* Ability to lead and motivate a team of people
* Full Clean Driving License and own vehicle
* Flexibility to work across several locations and Saturday working
* Financial Services experience would be advantageous but not essential
If you are from financial services and looking to step up to a formal leadership position, or indeed from a retail leadership background, we would love to hear from you. We welcome applicants from any background and look forward to hearing from you.