Operational Change Analyst
other jobs , eFinancial Careers
Added before 50 Days
- England,South East,Hampshire,Southampton
- full-time
- Competitive salary
Job Description:
What the Hiring Manager Says
At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve.
Our business is transforming, continually modernising and becoming even more customer centric. So if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!
-
We are a crucial team, and as a result are at the forefront of change in Client Services. Working successfully with the business and building strong relationships with our stakeholders, whether that be internally or externally.
You will support all aspect of change working closely with our internal change/FNZ colleagues delivering new initiatives into the platform, supporting monthly SMT/Jira delivery cycles as well as the main releases. In addition, you will have the opportunity to help to expand our CRM offering and work closely with our colleagues in QFP.
If you are a driven individual who enjoys working as a team as well as under your own initiative, has excellent platform and system knowledge and can be flexible within your working day, then this is an exciting opportunity for you. You will be provided with on-the-job training and guidance in all aspects of change.
-Operations Change Lead
About the Role
Level
: 3
Department:
Operational Change
Location
: Southampton - office based (but open to hybrid 2x days WFH)
Contract type
: Permanent
Our Operational Change Lead helps the business deliver solutions that improve our operational capability and improvement in the service received by our customers via platform changes and improvements to our processes.
You will apply your skills and broad knowledge of the business/system to drive improvements whilst also delivering creative solutions to business problems to meet organisational needs.
You will need to be flexible in supporting a challenging change agenda and have a good understanding in our product offering specifically the CRA.
Use skills to define a problem statement that relates to the true root cause of the issue as it presents.
Establish good quality partnerships across the business and external colleagues.
About You
Applications from people with diverse backgrounds enables our inclusive organisation to thrive. If you feel you don’t match our job description exactly, why not take a chance on yourself and apply? You could be exactly what this role needs.
Our ideal candidate will have a good working knowledge of financial products, industry practice and FSA legislation.
You will have a strong understanding of project and software delivery cycles.
You will have excellent analytical & numeracy skills and a good knowledge of the platform
Ideally you will have qualifications or equivalent in any of the following: Prince 2 Foundation and Practitioner, BCS Diploma in Business Analysis, BCS System Testing and VBA skills. However, this is desirable, not essential to the role.
Our purpose is to help the generations today and tomorrow to prosper. That means we must guide people through the complexity of planning for their future, with the right financial advice and investment solutions, so that they can have more secure financial futures.
In this ever-changing world, we see that our role in society has never been more meaningful, and we are committed to using our expertise and care to guide our customers through these challenging and unprecedented times.
Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care and creativity that we need, to help us get there.
We are passionate about building an inclusive culture where everyone’s contribution is valued, and our people can thrive. No matter what your role is or where you sit, your voice will matter. We hope you like what you hear and are interested in learning more about joining us.
#LI-FD1
Core Benefits
Holiday: 26 days
Quilter Incentive Scheme: All employees are eligible to participate in our incentive scheme, based on the company’s performance and their contribution to it
Pension Scheme: 10% non-contributory company pension scheme that can be boosted through personal contributions
Private Medical Insurance: Single cover as standard, cover can be increased at your own cost
Life Assurance: 4x your salary, cover can be increased at your own cost
Income Protection: 75% of salary payable after 26 weeks of absence
In addition to our core benefits we offer a range of flexible benefits that you can choose from and pay for conveniently via a salary deduction.
At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve.
Our business is transforming, continually modernising and becoming even more customer centric. So if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!
-
We are a crucial team, and as a result are at the forefront of change in Client Services. Working successfully with the business and building strong relationships with our stakeholders, whether that be internally or externally.
You will support all aspect of change working closely with our internal change/FNZ colleagues delivering new initiatives into the platform, supporting monthly SMT/Jira delivery cycles as well as the main releases. In addition, you will have the opportunity to help to expand our CRM offering and work closely with our colleagues in QFP.
If you are a driven individual who enjoys working as a team as well as under your own initiative, has excellent platform and system knowledge and can be flexible within your working day, then this is an exciting opportunity for you. You will be provided with on-the-job training and guidance in all aspects of change.
-Operations Change Lead
About the Role
Level
: 3
Department:
Operational Change
Location
: Southampton - office based (but open to hybrid 2x days WFH)
Contract type
: Permanent
Our Operational Change Lead helps the business deliver solutions that improve our operational capability and improvement in the service received by our customers via platform changes and improvements to our processes.
You will apply your skills and broad knowledge of the business/system to drive improvements whilst also delivering creative solutions to business problems to meet organisational needs.
You will need to be flexible in supporting a challenging change agenda and have a good understanding in our product offering specifically the CRA.
Use skills to define a problem statement that relates to the true root cause of the issue as it presents.
Establish good quality partnerships across the business and external colleagues.
About You
Applications from people with diverse backgrounds enables our inclusive organisation to thrive. If you feel you don’t match our job description exactly, why not take a chance on yourself and apply? You could be exactly what this role needs.
Our ideal candidate will have a good working knowledge of financial products, industry practice and FSA legislation.
You will have a strong understanding of project and software delivery cycles.
You will have excellent analytical & numeracy skills and a good knowledge of the platform
Ideally you will have qualifications or equivalent in any of the following: Prince 2 Foundation and Practitioner, BCS Diploma in Business Analysis, BCS System Testing and VBA skills. However, this is desirable, not essential to the role.
Our purpose is to help the generations today and tomorrow to prosper. That means we must guide people through the complexity of planning for their future, with the right financial advice and investment solutions, so that they can have more secure financial futures.
In this ever-changing world, we see that our role in society has never been more meaningful, and we are committed to using our expertise and care to guide our customers through these challenging and unprecedented times.
Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care and creativity that we need, to help us get there.
We are passionate about building an inclusive culture where everyone’s contribution is valued, and our people can thrive. No matter what your role is or where you sit, your voice will matter. We hope you like what you hear and are interested in learning more about joining us.
#LI-FD1
Core Benefits
Holiday: 26 days
Quilter Incentive Scheme: All employees are eligible to participate in our incentive scheme, based on the company’s performance and their contribution to it
Pension Scheme: 10% non-contributory company pension scheme that can be boosted through personal contributions
Private Medical Insurance: Single cover as standard, cover can be increased at your own cost
Life Assurance: 4x your salary, cover can be increased at your own cost
Income Protection: 75% of salary payable after 26 weeks of absence
In addition to our core benefits we offer a range of flexible benefits that you can choose from and pay for conveniently via a salary deduction.
Job number 1522245
metapel
Company Details:
, eFinancial Careers
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