Head of Engineering, Hands-on, Leading from the front, DevOps, SRE, Automation
A leading player in the financial services space is looking for a Head of Engineering who can work across multiple business areas and help shape, guide, and progress these key technical functions on a global level.
The role:
The Head of Connected Engineeringis responsible for working across the Technology Delivery Lifecycle, including inception, construction, testing, release, and ongoing management of a product or service. They will be required to continually enhance their skills within a number of specialisms, including front end, development, security, testing, and operational support.
This role will carry out some or all of the following activities:

* Drive activities to support Engineering Transformation under our Future Fit program to include: * E2E automation Workflow (CI/CD)
* Fully Automated Functional Integration test
* Observability and Alerting
* Reusability of Assets within Wholesale Digital (including our API estate)

* Provide technical leadership across the end-to-end delivery and run lifecycle, utilising their skills and expertise to carry out software development, testing, and operational support activities typically being deployed to resolve the most challenging and/or impactful projects or deliveries
* End-to-end accountability for a product or service, identifying and developing the most appropriate Technology solutions to meet customer needs as part of the Customer Journey
* Liaise with other engineers, architects, and business stakeholders to understand and drive the product or service’s direction.
* Establish a digital environment and automate processes to minimize variation and ensure predictable, high-quality code and data.
* Create technical test strategies, plans, and records, including unit and integration tests, within automated test environments to ensure code quality.
* Provide support to DevOps teams working at all stages of a product or service release/change with a strong customer focus and end to end journeys, ensuring they have an excellent domain knowledge.
* Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc.) are identified and addressed at all stages of a product or service release / change.
* Provide support in the identification and resolution of all incidents associated with the IT service, as directed by the leadership of the DevOps team,
* Ensure service resilience, service sustainability, and recovery time objectives are met for all the software solutions delivered.
* Responsible for automating the continuous integration / continuous delivery pipeline within a DevOps Product/Service team, driving a culture of continuous improvement.
* Keep up to date and have expertise on current tools, technologies, and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data etc. that are applicable
* Work with the Engineering Practice to promote the development of engineers through coaching and mentoring.
* Identify as an authority for specific engineering disciplines providing steer/assistance to programmes or projects that require it.
* Increase expert knowledge for every key Platform and Software Technology. Via internal training plans, Internal Coaching and mentoring and a "multiyear" organisation and hiring strategy.
* Create a vibrant Engineering Culture and work with the engineers on the ground to set priorities. Teams need to feel empowered and part of the prioritisation discussion.
Technical Knowledge required:
* Hands-on engineering background with experience in an individual contributor engineering role (as opposed to a people manager with experience in engineering teams)
* Proven track record in maintaining the latest technical skills
* Experience in working Agile environment with a strong focus on developing engineering solutions
* Proven ability to improve developer productivity - through automation and advanced technical skills
* Strong leadership skills, team-builder and influencer
* Exposure and success working within a global matrix organization model
* Proven track record in effective stakeholder management
* Gravitas and ability to interact with and advise senior executives
* Ability to think laterally and innovatively and find creative solutions with a proactive approach to problem-solving and delivery
* Ability to understand business issues and devise solutions that deliver results, constructing fresh approaches where appropriate and making connections to other issues
* Able to work within an ambiguous environment, prioritize and reconcile competing demands, and resolve complex issues
* Great attention to detail and an ability to identify and manage risk
* Highly experienced in getting the best out of people at various levels
Head of Engineering, Hands-on, Leading from the front, DevOps, SRE, Automation
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.