Customer Operations Executive
other jobs TMR Group Ltd
Added before 50 Days
- England,London
- full-time
- £35,000 - £40,000 per annum
Job Description:
Customer Operations Executive
£35,000 - £40,000 ( Depending on experience )
London, onsite, NW1
The Company
A value-driven, category leading FMCG brand. This business is continually striving to share their progress, both through major retail partnerships and a strong online presence. Founder led with a strong social media presence, this is the chance to become part of their mission, as well as developing your own skillset.
What will you do
* Ownership of customer service tickets and be the first point of contact
* Monitor 3PL warehouse and logistics partners to ensure OTIF delivery of orders
* Work with hauliers and couriers to ensure cost are kept to a minimum
* Handling returns and dealing with any issues with retailer orders
* Order processing and checking stock availability
* Work along side supply chain team to ensure accurate inventory data
What do you need
* Happy to be on site 5 days a week
* Operations or logistics experience within a consumer goods brand
* Experience managing order fulfilment for B2B accounts ideally retailers
* Previously dealt with and managed 3PL partners
What’s on offer
* 25 days holiday
* Flexible start time between 8.30am and 9.30am
* As many free products as you can consume
* Share options & chance to grow with the brand
Job Number 8092
£35,000 - £40,000 ( Depending on experience )
London, onsite, NW1
The Company
A value-driven, category leading FMCG brand. This business is continually striving to share their progress, both through major retail partnerships and a strong online presence. Founder led with a strong social media presence, this is the chance to become part of their mission, as well as developing your own skillset.
What will you do
* Ownership of customer service tickets and be the first point of contact
* Monitor 3PL warehouse and logistics partners to ensure OTIF delivery of orders
* Work with hauliers and couriers to ensure cost are kept to a minimum
* Handling returns and dealing with any issues with retailer orders
* Order processing and checking stock availability
* Work along side supply chain team to ensure accurate inventory data
What do you need
* Happy to be on site 5 days a week
* Operations or logistics experience within a consumer goods brand
* Experience managing order fulfilment for B2B accounts ideally retailers
* Previously dealt with and managed 3PL partners
What’s on offer
* 25 days holiday
* Flexible start time between 8.30am and 9.30am
* As many free products as you can consume
* Share options & chance to grow with the brand
Job Number 8092
Job number 1524431
metapel
Company Details:
TMR Group Ltd
Company size: 10–19 employees
Industry: Recruitment Consultancy
TMR Group are an independently owned expanding recruitment group based in Coleshill, Birmingham. Specialising in Sales, Marketing, Finance and Account...