Customer Support Coordinator
Are you an out-and-out people person? Love helping people and feeling like you’ve achieved something but don’t want to ’do sales’?! We have an amazing opportunity for you!
We are looking for a Customer Support Coordinator to:
* Answer the telephone as the ’first port of call’, ensuring all callers have a positive experience
* Assist with screening of candidates through effective detailed questioning (with prompts) over the telephone, accurately recording information gained
* Resource for new candidates by carrying out database searches based on job description requirements
* Interview candidates in order to assess and record their qualifications, skills, work experience and job aspirations, as well as carry out suitability checks and documentation filing
* Organising rotas for temporary workers
* Undertake daily audits of registration forms, and ensure all failed audits are rectified
* Ensure all compliance standards are upheld in relation to candidate registration forms and temporary worker requirements to include references
* Format CV’s to be sent to clients
* Post job adverts on appropriate job boards and social media channels
We are looking for someone who:
* Is passionate about delivering excellent customer service
* Can demonstrate strong administrative skill through prior experience
* Has strong attention to detail and prides themselves in the accuracy of their work
* Loves talking to people, especially comfortable on the telephone
* Can work independently, but within a busy, fast-paced environment
* Wants to be a valued part of a high-achieving team
This is a full-time role, working Monday-Friday 8:30am – 5:30pm with an hour for lunch, and an informal lunchtime finish on Fridays. Offering a salary in the region of £26,000pa plus benefits, this is a really great opportunity for someone who wants to enjoy going to work and doing something different every day!
If you love getting to know people, building relationships and feeling valued in your role, apply now! We are growing our team, so can take someone on as soon as they’re ready, as this is a new position. Don’t wait, we are looking forward to hearing from you!