Job Title: Assistant Credit Management Lead
Job Type: Permanent (Hybrid working)
Location: Warwickshire
Salary: £30-34k + Excellent Benefits


Are you looking for a new challenge in Credit, one that offers variety, hybrid working and study support?
SF are partnering with a well known business in Warwickshire, who are looking to transform their Finance function, to a high performing team. They are looking to bring in talented individuals who want to get involved in the project, which will include system automation and new credit/collection techniques and procedures.
The business are looking to reward the team with a new bonus structure and study support.

Purpose of the Job:
Support the team lead in the collection of debt from Large Corporate/National Accounts, ensuring KPIs are achieved through effective debt collection.

Key Skills, Experience & Knowledge:
* 2+ years’ experience in Credit Control/Debt Recovery
* Proficient in Excel, ability to reconcile large volumes of data
* Experience in line management, coaching, and team motivation.
* Excellent communication and negotiation skills.
* Strong organisational and time management skills.
* Ability to prioritise and coordinate team activities.
* Analytical skills with attention to detail.
* Problem-solving attitude, persistence, and determination.

Key Responsibilities:
* Lead a small team of 3 members to maximize collections and reduce outstanding debt.
* Deputise for the Credit Team Lead as required.
* Reporting to the Credit Manager.
* Set and achieve collection targets and objectives.
* Foster a proactive debt collection approach.
* Ensure team activities align with policies and procedures.
* Support team members’ growth through regular 1-2-1s.
* Maintain effective customer messaging.
* Communicate debtor reports and KPI information to senior management, escalating issues as needed.
* Coordinate and deliver year-end audit activities with the Treasury Lead.