Motor Claims Handler
Full time / Permanent
Monday-Friday 35 hours p/w (hybrid working)
Up to £30,000 DOE
MPJ Recruitment are proud to be working with a UK leading business based in the Hampshire area.
We are currently looking to expand our Motor Division and we have roles for candidates with a varied level of motor claims experience. You’ll be a fantastic communicator, negotiator, and have a passion for building customer relationships and above all being the main point of contact.
The successful candidate should have some prior experience of dealing with the following:
* Third party damage claims
* Customer own damage claims
* Credit hire/fraud
* Personal Injury claims
Motor Claims Handler Responsibilities:
* Proactively record, process and settle claims in accordance with our principles and procedures, and to maintain files within our service standards
* Ensure that all files are reserved accurately and promptly within our reserving philosophy
* Be personally responsible for ensuring the reserves fully reflect the level of damages on each file
* Process payments as required in accordance with your authorities
* Identify and champion potential fraudulent claims and action as per guidelines
* Ensure liability is agreed within existing case law and accident circumstances
* Effectively negotiate with customers, suppliers and all relevant third-party representatives
* Adhere to and consider all regulatory requirements at all times, including TCF, DPA, AML and Anti Bribery principles, and ensure all direct reports are compliant
* Comply with health and safety policies at all times
Motor Claims Handler Benefits:
* Enhanced contributory pension
* Free parking
* 32 days holiday
* Hybrid working
* Performance related bonus
* Flexible benefits
* Enhanced family leave
* Electric car scheme
* Voluntary benefits schemes
* Share purchase scheme with interest free loans
Please click APPLY if you are interested, we will be in touch immediately!