Role - Head of Facilities Services
Location- Chesterfield (Hybrid)
Salary- £80k
Your role as a Head of Facilities Services:
This is a newly created role working for one of the UK’s leading care and supported living organisations. They have 3 key regions and you will be a part of reviewing the overall CAFM systems and processes by taking a strategic approach and reporting directly into the Property Director.
Your duties and responsibilities as Head of Facilities Services:
* Review current CAFM systems and processes and make relevant improvements and changes to support company vision.
* Improve current FM helpdesk and manage integration.
* Oversee ESG, Energy, Fleet management in addition to overseeing a portfolio of 200 properties. Each region has Regional Facilities Managers who conduct the site visits and day to day FM however you will be overseeing this.
* Identify, implement and deliver reactive and planned maintenance through CAFM system.
* Delivery of repairs and maintenance and statutory compliance through the office-based facilities management team and external contractors and suppliers.
* Line management support and development of an internal team which will support the delivery of repairs including but not be limited to the Property Hub - Team Leader and account management of Fleet and Energy consultants as well as key external contractors and suppliers.
* Proactively look to improve service and reduce costs.
* Responsible for the delivery of key business and department projects.
* Hold regular calls with key stakeholders to understand the service your team provide and identify areas for improvement and the removal of complexity.
* Management reporting to highlight the performance of the department and areas of responsibility

To be successful in your role, you should have the following skills and experience:
* Honesty, reliability, trustworthiness and a passion to make a difference.
* Proficient with CAFM systems and implementation of new systems and processes.
* Leadership of a help / support desk function.
* Facilities Management qualification.
* Ability to establish credibility quickly.
* Highly developed approach to customer service.
* Strong communication and administrative skills.
* Able to work autonomously and as part of a wider team.
* Relevant transferable experience.
* Full driving licence
* Satisfactory Police Check and check against the ISA List (where applicable)

Desirable skills and experience:
* Previous experience within social care setting
* Knowledge of the regulatory frameworks.
* Facilities Management and H&S qualifications.
If you would like to discuss this role further please contact Jade Whitmore on /


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