* £24,336
* Monthly bonus of up to £507 (£6,084 a year)
* Hybrid working
* 33 days holiday (including public holidays) – rising to 36 with additional service
* Cash referral scheme
* Employee assistance
* Healthcare
* Retail discounts
* Gym discounts
* Free on-site parking
* Loyalty reward scheme
* Casual dress

Working hours:
Week 1 08:00 - 16:30
Week 2 09:30 - 18:00 + Sat 09.00 – 14.00 (WFH)
Week 3 09:00 - 17:30
Week 4 10:30 - 19:00

Elevation Recruitment Group is proud to be partnered with Lantern, in their search  for Customer Service Advisors in their Pudsey office.  This is a fantastic opportunity for a dedicated and enthusiastic Customer Service Representative to join a dynamic team committed to delivering exceptional service.
Key Customer Service Representative Responsibilities:
* Provide empathetic customer service to customers
* Assist customers with their financial queries, ensuring a high level of accuracy and efficiency
* Update customer records accurately on the internal CRM systems
* Adhere to compliance and regulatory requirements, handling sensitive and confidential information
* Work collaboratively with team members to achieve department targets and KPIs

Customer Service Representative Requirements:
* Previous experience in a customer service role
* Excellent communication skills, both verbal and written
* Strong problem-solving abilities and attention to detail
* Ability to work under pressure in a fast-paced environment

If you are passionate about customer service and looking for a rewarding career in financial services, we would love to hear from you.