Based in Basingstoke, our client is seeking an Operations Administrator to join their team on a permanent basis. You will be supporting the Operations Manager by processing all customer orders, including order entry and checking stock availability.
Please note, this is a full-time office based permanent role.
Key Tasks & Responsibilities
* Answer customer calls and emails in a timely manner
* Process orders received via email, phone and EDI
* Check stock availability and progress orders through to dispatch
* Process new accounts and provide samples and images as required
* Process and investigate credit/debit requests
* Provide updates to allocated customers of outstanding orders/backorders
* Reallocation of stock on future orders to maximise stock availability
* Provide weekly updates to sales team of credit held and pro-forma orders
* Update/maintain vendor portals as required
* Provide administrative support to the sales team
If you do not hear from a Consultant within 1 week of your application, then unfortunately on this occasion you have not been successful