Job Description: Domiciliary Care Manager
Location: Central Reading, UK
Position: Domiciliary Care Manager
Company Overview: We are a reputable and growing domiciliary care provider dedicated to delivering high-quality home care services in central Reading. Our mission is to support our clients in leading independent and fulfilling lives within their own homes.
Job Summary: The Domiciliary Care Manager will oversee the daily operations of our home care services, ensuring compliance with all regulatory requirements, maintaining high standards of care, and fostering a positive environment for both staff and clients. The successful candidate will be responsible for managing a team of care workers, coordinating client care plans, and maintaining excellent client relationships.
Key Responsibilities: * Leadership and Management:
* Lead, manage, and support the care team to deliver exceptional care services.
* Conduct regular team meetings and performance reviews.
* Recruit, train, and develop care staff, ensuring they have the skills and knowledge to provide high-quality care.

* Client Care Management:
* Develop and oversee individualized care plans for clients.
* Conduct regular assessments and reviews of client care needs.
* Ensure the highest standards of care are consistently delivered and maintain a person-centered approach.

* Regulatory Compliance:
* Ensure all services comply with relevant legislation, policies, and procedures, including CQC standards.
* Prepare for and manage CQC inspections and ensure action plans are implemented following inspections.

* Operational Oversight:
* Manage the day-to-day operations of the domiciliary care service.
* Oversee scheduling and allocation of care staff to ensure efficient service delivery.
* Handle client and family inquiries, concerns, and complaints promptly and professionally.

* Financial Management:
* Manage budgets and resources effectively.
* Monitor financial performance and ensure services are delivered within budget.
* Handle invoicing, payroll, and other financial duties related to the care service.

* Relationship Management:
* Build and maintain strong relationships with clients, families, healthcare professionals, and other stakeholders.
* Promote the service within the local community and attend relevant networking events.

Qualifications and Experience: * Essential:
* Proven experience in a management role within the domiciliary care sector.
* In-depth knowledge of CQC regulations and standards.
* Excellent leadership and people management skills.
* Strong organizational and time management abilities.
* Exceptional communication and interpersonal skills.
* Proficient in the use of care management software and MS Office Suite.
* Level 5 Diploma in Leadership for Health and Social Care (or equivalent).

* Desirable:
* Previous experience in a similar role in the Reading area.
* Experience with budget management and financial planning.
* Additional training or qualifications in healthcare management.