We are currently seeking a dedicated and experienced Facilities Manager to oversee and lead our facilities operations in High Wycombe and travelling across 2 further sites in Aylesbury and Luton. The ideal candidate will have a strong background in hospitality, excellent organizational skills, and the ability to manage and motivate a team to maintain the highest standards of cleanliness and guest satisfaction.
Responsibilities:

* Team Leadership:

* Recruit, train, and supervise a team of housekeeping staff.
* Foster a positive and collaborative team culture, promoting high levels of motivation and performance.
* Schedule and organize staff assignments to ensure efficient and thorough cleaning services.
* Quality Assurance:

* Establish and enforce cleaning standards to meet or exceed guest expectations.
* Conduct regular inspections of rooms and public areas to ensure cleanliness and adherence to established standards.
* Address and rectify any deficiencies promptly.
* Inventory Management:

* Maintain accurate records of cleaning supplies and equipment.
* Monitor inventory levels and reorder supplies as necessary.
* Implement cost-effective practices to maximize efficiency.
* Guest Satisfaction:

* Collaborate with other departments to address guest concerns and ensure a positive overall guest experience.
* Implement and maintain a guest feedback system, utilizing feedback to improve service quality.
* Training and Development:

* Provide ongoing training to housekeeping staff on proper cleaning techniques, safety protocols, and customer service.
* Identify opportunities for professional development and career growth within the team.
* Budget Management:

* Assist in the preparation of the housekeeping budget.
* Monitor and control departmental expenses to meet financial targets.
Qualifications:

* Proven experience as a Facilities Manager.
* Strong leadership and organizational skills.
* Excellent communication and interpersonal abilities.
* Knowledge of cleaning chemicals, equipment, and techniques.
* Familiarity with health and safety regulations.
* Proficient in Microsoft Office.
Attributes:

* Detail-oriented with a commitment to maintaining high standards.
* Ability to work well under pressure and handle multiple tasks simultaneously.
* Strong problem-solving skills and a proactive approach to addressing challenges.