Assistant Operations Manager
Part Time
Working Hours: 20 hours per week
Time: 4pm – 9pm
Location: Sheffield
Salary: £14,799
Our client, a leading student accommodation provider, is seeking a highly motivated Assistant Operations Manager for their Sheffield property. This is a full-time position, with the successful candidate working 5 days out of 7 between the hours of 8am and 8pm.
The Assistant Operations Manager will be an integral part of the existing property team, providing exceptional customer service and driving sales. This fast-paced role requires excellent planning and reactive skills to maintain high levels of customer satisfaction.
Key Responsibilities:
* Promote bookings and drive sales to ensure maximum occupancy
* Implement innovative ideas to boost bookings
* Manage the debt process on-site and support the team in collecting rent and managing potential debt
* Coordinate room inspections
* Oversee deposit returns and prepare the property for summer business and new residents in September
* Ensure smooth operations during the Summer Turnaround period and maintain high levels of customer service
* Responsible for the Health and Safety of the team and residents
Experience and Qualifications:
The ideal candidate will have:
* Previous sales and management experience
* Excellent skills in motivating a team and meeting targets
* The ability to plan effectively and maintain exceptional customer service in a fast-paced environment
* Experience in debt management
* Previous experience in student accommodation or hospitality management
If you are a motivated individual with a passion for sales and customer service, we want to hear from you!
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