Call Centre Manager
BCR/AK/11209
£30,000 base salary- OTE £700-1000 per month commission
Wolverhampton
Bell Cornwall Recruitment’s client is ramping up a large sales campaign, and plans to grow their telesales team quite rapidly. In order to lead, manage and support with recruiting this new team they are sourcing an experienced Call Centre Manager who can bring expertise and experience to the organisation as they continue to grow.
The Role:
* Onboarding and providing training for new staff- this will be a big responsibility as the team grows
* Understand, set and monitor KPIs for the team
* Leading sales meetings
* Forecasting, and reporting on sales figures
* Manage and organise the staffing rota
* Handling, and proactively addressing any concerns from within the team should they arise
The Ideal Call Centre Manager will have:
* Significant experience and a track record of success in the industry- this role won’t be conducting any sales, but you need to train new staff and understand a sales campaign
* Management or team leadership experience in a call centre environment
* Engaging and inspirational personality, this role will be leading from the front to motivate people to be the best they can
* Organisational skills, there will be a significant amount of admin, building rotas for staff and onboarding new starters as the team grows
* Ability and willingness to work in the office in Wolverhampton 5 days a week. This role must be in person as you will be monitoring, and leading the staff from the office
Interested? Please click the ’APPLY’ button now!
BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.
BELL CORNWALL RECRUITMENT
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(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)
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