Branch Administrator
Aldridge, Walsall
Monday to Friday
37.5 hours per week / 40 hours per week
£26,000 per annum
***Our client is looking for a Branch Administrator to carry out clerical and administrative duties to support the successful operation of the business and its service to customers***
The Branch Administrator will be responsible for:
* Assist in achieving/exceeding hire and sales targets.
* Work safely and adhere to the Company’s Health & Safety policy and procedures.
* Dealing with visitors, customers, and drivers with courtesy at all times.
* Maximise hire & sales revenue opportunities with existing and new customers.
* Liaising with customers, assisting them with their enquiries in a professional manner.
* Liaising with the Company’s Sales Representatives as necessary in relation to customer queries.
* Processing customer orders and advising of any shortfalls (leading to transfer of stock requirements).
* Updating equipment on the Branch stock computer system promptly and accurately
* Preparing quotations and estimates as required e.g. on Low-Tech products, consumables and accessories.
* Effective use of the Company’s other computer systems to support the operation of the Branch.
* Co-ordinate with supervisor/manager equipment requirements.
* As directed by the Managers, place locally approved purchase orders, ensuring that delivery is progressed and equipment booked onto the Branch stock system.
* To be familiar with, and comply with, the Company’s operating procedures as specified in its Operational manuals and instruction sheets.
* Undertake other administrative duties as required.
The Branch Administrator will have:
* Experience in a similar role
* Experience of working in a fast-paced environment
* Experience of a customer service and/or sales support based role
The Branch Administrator will report into:
* Rental Manager
* Branch Manager