We’re delighted to be working with one of the UK’s leading medical communications agencies, seeking an Account Manager, Senior Account Manager or Account Director to join their dedicated and expanding team.

You will join their client services team responsible for multiple projects as the day-to-day contact for clients, taking ownership of effective and efficient delivery of allocated tasks.

This is a line management role with 2/3 direct reports, so experience in handling PDR’s, delegation and motivation is a must. Key responsibilities include ensuring work is delivered on time in full and to the highest quality standards, meeting the client’s needs by working in partnership with all key functions within the agency, through regular, collaborative, clear and directive communication.

Other duties include:
* Creating, building & maintaining strong, effective relationships with new and existing clients
* Project management of campaigns from brief to execution
* Work closely and collaboratively with internal teams on content strategy and production management, utilising strong problem solving, multi-tasking and proactive/reactive prioritisation skills
* Responsible for developing and managing the day-today internal and external communications necessary to manage expectations
* Take ownership of effective management and adherence to budgets and timelines, liaising in a timely, clear and collaborative manner with project team members and creative services manager as required
* Providing input and managing the implementation of new and existing campaigns to ensure clients’ needs are met
* Identifying and planning communications activities and opportunities, contributing to strategic plans
* Updating clients on project timelines, with clear, agreed, actionable next steps with deadlines
It is essential you have medical communications experience and a relevant scientific or medical degree. This is a hybrid working position and requires only 2 days in the office each week on a Tuesday and Wednesday.

This is an exciting opportunity, with real career growth opportunities. Our client takes special pride in being a warm and embracing employer - benefits of joining their team include:

* 25 days annual leave - plus bank holidays and company holidays
* Health cash plan
* Health and well-being programmes
* Annual flu jab
* Private pension scheme
* Competitive salary
* Professional learning and development

If any of this sounds interesting and you would be open to a conversation to find out more, please send us a copy of your CV and we’ll be in touch to discuss the role in more detail.

Zero Surplus is East Anglia’s premier communications recruitment agency, based just outside Cambridge. Our recruiters source staff for small and international B2B & B2C businesses across Essex and the East of England.

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