Ecommerce Manager
Salary; Negotiable depending on experience
Location; North Tyneside

Are you passionate about ecommerce and looking to advance your career with a dynamic and innovative company? Concept Onyx Recruitment is seeking a talented Ecommerce Manager to oversee and drive the online sales strategy for one of the UK’s most vibrant and distinctive brands.

About the Company
Our client is a leading name in the UK’s market, offering a wide range of high-quality products and stylish accessories. This brand is known not only for its excellent products but also for its commitment to charitable causes.

Key Responsibilities:

* Oversee the day-to-day management of the website, ensuring a seamless user experience that is user-friendly, visually appealing, and easy to navigate.
* Manage online product listings, ensuring accurate and attractive product descriptions and images, and strategically placing promotions and featured products on the website.
* Monitor online inventory levels, coordinate with internal teams, and use inventory management systems to ensure stock availability and minimise stockouts or overstock situations.
* Understand sales performance; identify any seasonal patterns, top performers, and underperforming products.
* Optimise and adjust site pricing based on weekly sales data.
* Manage price changes across the site during sale periods and carry out regular checks to ensure all product data is accurate and up to date.
* Liaise with in-house creative and key stakeholders to ensure all specific online products are launched on time and with appropriate content/messaging, using responsive design for optimal performance across devices.
* Provide regular reports against agreed KPIs and use findings to make improvements on identified metrics.
* Implement a testing framework to monitor all site changes to minimise risk and improve user experience and revenue.
* Spend regular time optimising paid-for apps and work closely with external suppliers to ensure optimal site performance across product upsell, cross-sell, and data collection.
* Use insights, data analysis, tool reviews, and industry reading to put forward regular recommendations to improve site performance and drive revenue.
* Ensure subscription products are all available, up to date, and have good presence across the site.
* Line manage junior team members.
Skills & Qualifications:
* Bachelor’s degree in Marketing, Business, or a related field.
* 4+ years of experience in ecommerce management, preferably within a fast-paced retail environment.
* Proven track record of driving online sales growth and achieving revenue targets.
* Familiarity with A/B testing and conversion rate optimisation techniques.
* Ability to interpret data, generate insights, and make data-driven decisions.
* Strong organisational skills to manage multiple projects simultaneously and meet deadlines.
* Experience with ecommerce platforms, ideally Shopify Plus, and digital marketing tools (e.g., Google Analytics).
* Ability to capitalise on commercial opportunities to generate more sales.
* Excellent verbal and written communication skills to effectively collaborate with cross-functional teams.
* Creative mindset to develop and implement innovative ecommerce strategies.
* Meticulous attention to detail to ensure accuracy and quality in all aspects of ecommerce management.
* Strong problem-solving skills to address challenges and identify effective solutions.
Salary and Benefits:
* Competitive salary, dependent upon experience.
* Hybrid working model: up to 1 day per week from home.
* "Early Finish Friday" policy.
* Discounted products.
* Biannual social/culture events.
* Free onsite parking.
* Cycle to work scheme.
* Abundance of learning and development opportunities.
If you are ready to take the next step in your ecommerce career and contribute to a fast-growing brand with a strong charitable ethos, we would love to hear from you. Apply today to join the team!