Senior Airtime Billing Administrator
DO YOU HAVE EXPERIENCE OF -
Telecoms billing software and/or billing processes, along with Advanced level use of Excel to a high standard to create pivot tables, charts, and lookup queries.
My client is seeking a Senior Airtime Billing Administrator to join their team.
Key Responsibilities:
* Manage all aspects of the monthly billing cycle, including reporting and liaising with the Airtime Billing Manager.
* Support and deputize for the Airtime Billing Manager, overseeing day-to-day team activities and collaborating with internal and Group teams.
* Understand our products and services to ensure accurate billing for customers.
* Act as a subject matter expert for NIBS, INSIGHT provisioning, and third-party airtime systems.
* Assist other Group airtime teams in following processes and reporting.
Requirements:
* Proficiency in maintaining NIBS and third-party systems data.
* Accurate management of the airtime billing database (NIBS).
* Process activations, deactivations, and package changes for company services
* Ensure error-free monthly billing cycles for key products.
* Handle queries promptly.
* Extract and present analytical reports for billing and activation purposes.